About this role
KEY RESPONSIBILITIES
- Lead and manage assigned fraud and malpractice investigations end-to-end in collaboration with relevant stakeholders: from initial detection through to resolution, reviewing all relevant documentation, and to establish internal or external involvement and quantify the Bank's exposure.
- Analyze financial transactions, system data, and records to identify patterns, anomalies, and indicators of fraud or financial crime, and institute prompt mitigating action.
- Review daily reports & compromise alerts from the Fraud Management System to track and prevent fraud.
- Recommend appropriate holds on accounts identified as having potentially fraudulent activities.
- Undertake research on fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud.
- Interview individuals who may hold information relevant to fraud allegations or ongoing investigations.
- Liaise with victims of fraud, law enforcement agencies, insurance companies, and other relevant stakeholders, when civil or criminal cases are opened.
- Testify as a subject matter expert in civil or criminal proceedings when required.
- Pursue and track recovery of fraud losses; report recovered amounts on a month-on-month basis to the line manager.
- Prepare regulatory, monthly, and periodic reports for review by the line manager, including updates to the fraud database.
DAILY RESPONSIBILITIES
- Collect and disseminate fraud intelligence to relevant stakeholders.
- Report fraud cases to the line manager and, where necessary, to branches, and relevant law enforcement agencies; provide prosecutorial support and attend court proceedings as required.
- Draft and finalize investigation reports on a daily/case basis, ensuring all reports are accurate, well-evidenced, and submitted within set timelines.
- Undertake special preventive, detective, and investigative assignments as directed by the Bank.
- Recommend changes to fraud detection system parameters to optimize fraud detection.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Particulars
Detail
Specific Field or Qualification
Need Type[1]
Education
Bachelor’s Degree
Criminal Justice studies, Law, Business, Finance, Banking, or other relevant field
RQ
Professional Qualifications
CFE (Certified Fraud Examiner), CFCS (Certified Financial Crime Specialist), CAMS (Certified AML Specialist), or other relevant qualification
AA
Familiarity to any Fraud prevention tools
AA
Experience
Total years of Experience required
3
- Detail
Minimum No of Years
Need Type[1]
Analytical Skills in Fraud Prevention
2
ES
Use of Fraud Prevention tools
2
ES
Investigation experience
2
ES
Banking Operations
3
DE