About this role
- Portfolio Management
- Manage end to end customer migration within Emirati segments
- Monitor Portfolio Growth, attrition, profitability and customer mix
- Identify opportunities to improve portfolio quality and business returns.
- Support portfolio allocation and segmentation strategies
- Strategic Portfolio Ownership
- Develop and drive portfolio growth strategy across Emirati segments aligned with bank objectives.
- Lead portfolio optimization initiatives to maximize profitability, customer lifetime value, and risk-adjusted returns.
- Define short and long-term portfolio targets and monitor achievement against strategic plans.
- Financial & Commercial Impact
- Own portfolio P&L monitoring and recommend corrective actions to achieve budget targets.
- Identify revenue enhancement opportunities and cost optimization initiatives resulting in measurable business impact.
- Lead business case development for new propositions, campaigns, and portfolio initiatives
- Customer Proposition & Product Governance
- Design and enhance value propositions for Emirati customer segments.
- Partner with Product, Analytics, Risk, and Distribution teams to implement portfolio strategies.
- Drive customer migration and lifecycle management initiatives to improve engagement and retention
- Business Planning
- Assist annual and quarterly planning processes
- Performance & Reporting
- Assist segment in efficient sales model, define KPIs , establish key deliverables and formulate tracking process.
- Develop and implement sales management tools and Periodic circulation of RM/Team Performance reports
- Work with product managers and support in analytics and implementation of the process
- Implementing the performance management process and Root cause analysis of low performers using analysis, tracking performance improvements plans with AM for respective individual and monitoring.
- Translate data into actionable insights for executive decision-making
- Incentive Scheme Management
- End to end management of the Incentive scheme policy, implementation and ensuring to timely release of staff incentives
- Head count Management
Keep track of Planned and Actual Head count