About this role
Job Responsibilities
- Manage all reservation inquiries.
- Update hotel rates and contracts with travel agents.
- Communicate with customers, management and colleagues and provide clear concise and accurate information.
- Stay constantly abreast with market trends and competitor rates.
- Effective use of central reservations system.
- Meet individual set targets and goals.
- Work independently, show initiative, provide direction, manage multiple tasks and prioritize among assignments.
- Organize and prioritize work, assisting in the coordination and distribution of work. Person Specifications
- A minimum of 2 years’ experience in a similar capacity, preferably in a five-star property.
- Hands-on experience working with OPERA system will be an added advantage.
- Creative and an innovative thinker who can bring thoughts to actions with speed.
- Good team player with excellent interpersonal skills and communication skills.
- Sound knowledge on MS Office packages.