About this role
APPRENTICE IT SUPPORT
Are you leaving school and thinking about your next step? Do you enjoy working with computers, technology, or problem solving?
We are offering an exciting opportunity for a school leaver aged 16 or over to join our Central Services Team as an IT Support Apprentice. This role is ideal for someone who wants to start a career in IT, gain hands on experience, and earn a qualification while working.
No previous work experience in IT is required — just enthusiasm, reliability, and a willingness to learn.
What You’ll Learn And Do
With training and support from experienced staff,you will:
Help look after IT equipment such as computers and printersInstall and update software used in schoolsMonitor systems and report any technical issuesRespond to IT support requests from staff and students politely and professionallyAssist with setting up audio visual equipment in classrooms and theatresFollow health and safety rules in a school environmentLearn how to keep systems and passwords secureHelp create simple guides and documentation for IT systemsWork as part of a friendly IT team supporting multiple schoolsThis Apprenticeship Is Perfect For A School Leaver Who:
Has an interest in IT or technologyEnjoys helping othersIs keen to learn on the jobCan follow instructions and work as part of a teamHas basic computer skills from school or personal useYou will be fully supported throughout your apprenticeship, developing both technical and workplace skills.Why Choose An Apprenticeship With Us?
Earn a wage while gaining qualificationsNo university fees or student debtReal world IT experience in a professional settingA supportive team who will help you growA strong foundation for a future career in IT or technologyThis is a great opportunity for a school leaver to take their first step into an IT career.
JOB PURPOSE
The apprentice role is designed to support the effective day-to-day operation of the school while enabling the apprentice to develop skills, knowledge and behaviours through a recognised apprenticeship programme.
The post holder will work under supervision, supporting staff, pupils and systems within the school, contributing positively to learning, administration, technical support or operational functions, depending on the apprenticeship pathway. The role combines practical work with structured training and study time.
KEY DUTIES AND RESPONSIBILITIES
(The exact balance of duties will depend on the apprenticeship pathway.)
General Responsibilities (All Pathways)
Work as part of a professional team to support the smooth running of the school.Carry out duties in line with school policies, procedures and values.Develop skills, knowledge and behaviours in line with the relevant apprenticeship standard.Use digital systems and technology appropriately, including school management systems.Maintain confidentiality and handle information sensitively in line with data protection.Show a commitment to equality, diversity and inclusion.Participate fully in training, assessments and reviews with the training provider.Undertake any other reasonable duties appropriate to the role and level of responsibility.