Bilingual Receptionist (Spanish) @ Lemon Grove School District - DISTRICT OFFICE

Location: District Office

Schedule: 8:00am-4:00pm, Monday - Friday

Work Year: 260 paid days per year

*Successful candidates for qualifying positions (20 contracted hours per week or more) shall be required to enroll in one of the District's health insurance programs.

BASIC FUNCTION

Under the direction of the assigned supervisor, assist in all phases of general office, secretarial, and clerical work in support of assigned district office departments.

ESSENTIAL DUTIES

• Utilize telecommunication system for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages.
• Evaluate situations (i.e. involving other staff, students, parents, and the public) for the purpose of appropriate action and/or directing to appropriate personnel for resolution.
• Process documents and materials (e.g. schedules and mail) for the purpose of disseminating information to the appropriate parties.
• Respond to inquires of staff, the public, parents, and/or students for the purpose of providing information and/or direction.
• Maintain printing machines, equipment, tools and work areas for the purpose of ensuring a safe working environment and the availability of items within a specific time frame.
• Perform various clerical duties (e.g. completing forms, filing, and copying) for the purpose of disseminating information to appropriate parties.
• Order and stock office supplies for the District Office.
• Maintain various records (e.g. attendance, cumulative folders for transferred pupils, and inter-district and intra-district transfer students) for the purpose of documenting and/or providing reliable information.
• Maintain confidentiality concerning student records, personnel information, and other data.
• Assist parents in determining which school their student should attend, based on district defined enrollment boundaries.
• Assist parents in understanding district procedures related to intra-district and inter-district transfers. Assist parents in completing related forms.
• Compile, assemble, organize and tabulate statistical data for inclusion in departmental records and reports.
• Schedule and coordinate meetings, maintain department and manager calendars, appointments, and travel arrangements.
• Operate a variety of standard office equipment including computer and peripheral equipment and software, typewriter calculator, and copier.
• Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities.

NON-ESSENTIAL DUTIES

Perform other duties as assigned.

KNOWLEDGE OF

• Modern office procedures, practices and equipment.
• Operation of business machines including computer terminal and related software, electronic imaging machine, postage meter, telephone console, scanner, fax and typewriter.
• Interpreting and translating two languages (Spanish and English).
• Records storage and retrieval.
• Statistical record keeping.
• Rules and regulations related to assigned functions.
• Record-keeping methods.
• State, county, and district regulations and polices.

ABILITY TO

• Communicate effectively, both orally and in writing using interpersonal skills that include tact, patience and courtesy when interacting with others.
• Use correct spelling, grammar and punctuation in Spanish and English.
• Operate standard office equipment including computer terminal and related software, electronic imaging machine, postage meter, telephone console, scanner, fax and typewriter.
• Post information accurately between documents.
• Maintain records and supplies.
• Read and explain a variety of rules, regulations and district polices.
• Establish and maintain effective and cooperative working relationships with others.
• Set up and maintain files and databases.
• Work with limited or non-English speaking individuals.
• Type at a corrected speed of 45 words per minute.
• Work with a minimum of supervision.
• Understand and carry out oral and written instruction in both Spanish and English.

EDUCATION

Graduation from high school or equivalent including or supplemented by clerical training.

EXPERIENCE

• One or more years of clerical, typing or office work, preferably including telephone and receptionist duties.
• Experience working with limited or non-English individuals.

LICENSES AND OTHER REQUIREMENTS

• Typing certificate of 45 corrected words per minute.
• Excellent command of two languages (English and Spanish) in speaking and writing.
• Passage of district pre-employment test.
• Post-offer physical examination and drug screen.
• Fingerprint clearance from Department of Justice.
• Current X-ray or tuberculin skin test before employment and every four years thereafter.
• Current valid California driver's license and availability of private transportation (mileage expense reimbursement provided).

WORKING CONDITIONS

• Office environment.
• Constant interruptions.

PHYSICAL DEMANDS

• Dexterity of hands and fingers to operate a computer keyboard and switchboard.
• Hearing and speaking to exchange information in person and on the telephone.
• Seeing to read a variety of materials and documents.
• Lift or move up to 25 pounds.
• Occasionally needs to reach with hands and arms, stoop, bend at waist or kneel.

Board Approved: 10/24/2006

Revision Approved: 2/6/2019