Onsite Maintenance Manager @ Associa

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Onsite Maintenance Manager

Location: Oak Island, NC

Salary: $50,000 annually

Schedule: Monday through Friday, 8:00 AM to 5:00 PM, plus shared on-call rotation

Join Our Team

We are seeking a dedicated and hands-on Onsite Maintenance Manager to oversee the daily maintenance operations of a residential community in beautiful Oak Island, North Carolina. This role is ideal for a proactive maintenance professional who enjoys a mix of property upkeep, vendor coordination, resident support, and community enhancement projects.

As the Onsite Maintenance Manager, you will play a critical role in maintaining the safety, appearance, and functionality of the community while working closely with the Community Association Manager (CAM), Board of Directors (BOD), homeowners, vendors, and rental agencies.

Key Responsibilities

Maintenance Operations & Property Inspections

• Conduct daily property inspections and litter pickup to identify maintenance concerns.
• Create, update, and close work orders in C3 and TownSq systems.
• Manage and track maintenance schedules, repairs, and action items.
• Repair and maintain walkways, fencing, parking lot ropes, pool areas, and other common elements.
• Perform monthly property lighting inspections and replace bulbs as needed.
• Inspect common areas following Architectural Review Committee (ARC) renovation projects.
• Repair pool furniture annually and maintain community amenities.
• Check, maintain, and paint structural bolts beneath buildings as required.
• Communicate maintenance concerns and operational updates to the Community Association Manager.

Vendor & Project Management

• Define project scopes of work and review vendor proposals and estimates.
• Coordinate with contractors and vendors to ensure timely completion of projects.
• Facilitate quarterly pest control services, including opening and securing units for inspections and treatments.
• Assist with annual unit and deck inspections.

Community Access & Security Management

• Manage pool security systems and assign pool access cards to homeowners and rental agencies.
• Maintain unit access keys, gate codes, and security information.
• Administer parking sticker and guest pass assignments and update records in C3.
• Deliver parking decals and guest passes as needed.
• Support parking security efforts during peak season, weekends, and holidays.

Administrative Responsibilities

• Prepare and present monthly maintenance updates to the Board of Directors.
• Update rental company contacts, unit information, and access codes.
• Create signage for community needs and events.
• Maintain accurate records within community management software systems.

Grounds & Facility Oversight

• Monitor dumpsters and recycling areas to ensure cleanliness and proper use.
• Remove oversized items when necessary and secure recycling containers before severe weather events.
• Maintain community appearance standards and ensure common areas remain clean and welcoming.

On-Call Responsibilities

• Participate in a shared on-call rotation to respond to after-hours maintenance emergencies and urgent community needs.

Requirements

Qualifications

• Previous maintenance, facilities, property management, or community association experience preferred.
• General knowledge of building systems, basic repairs, maintenance practices, and preventative maintenance.
• Ability to prioritize multiple tasks and work independently.
• Strong organizational and communication skills.
• Experience working with vendors and contractors.
• Comfortable using maintenance tracking and property management software.
• Valid driver's license and reliable transportation.

What We Offer

• Competitive salary of $50,000 per year
• Consistent Monday-Friday schedule
• Shared on-call rotation
• Opportunity to work in a beautiful coastal community
• Supportive team environment
• Meaningful role contributing to the success and appearance of the community

If you take pride in maintaining high community standards, enjoy problem-solving, and thrive in a customer-focused environment, we encourage you to apply today.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.