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Application Engineer @ Actalent

Torrance, California, USOnsiteFull-time
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About this role

Job Title: Application EngineerJob DescriptionThis position is responsible for supporting Regional Sales (RS) and Product Managers (PM) in meeting customers' technical requirements by leveraging technical expertise and providing professional engineering support.

Responsibilities

  • Assist RS and PM in answering technical inquiries, preparing proposals, and providing on-site support as requested.
  • Support RS and PM in delivering technical training to distributors and sales representatives.
  • Assist customers in resolving issues related to products.
  • Build and maintain demonstration units.
  • Prepare sales and marketing materials to support and enhance RS and PM activities.
  • Provide technical support, including motor selection, wiring, setup assistance, servo tuning, parameter configuration, PLC programming, troubleshooting, and related services.
  • Develop a comprehensive understanding of product applications to effectively support sales presentations and product demonstrations.
  • Maintain knowledge of product specifications, servo and stepper motor fundamentals, and manufacturing processes to assist customers with product selection and application design.
  • Continuously improve technical and business skills through in-house and external training programs.
  • Collaborate with sales representatives and distributors to generate new business opportunities.
  • Perform service work promptly, safely, and professionally, ensuring customer satisfaction as measured by timely resolution of issues, minimal customer disputes, and positive customer feedback.
  • Travel as required to support field service activities and customer needs.
  • Diagnose and resolve customer technical product issues.
  • Develop and maintain technical documentation and records.
  • Deliver technical product training courses to customers as assigned.
  • Assist in training sales personnel, engineers, distributors, and other associates.
  • Travel up to 50% as required.
  • Provide technical training to improve product and application knowledge.
  • Assist with failure analysis and root cause investigations.
  • Stay current with industry trends, technologies, and emerging equipment.
  • Continuously study, update, and present the features and benefits of products.
  • Collaborate with engineers from business partners to strengthen technical cooperation and support joint sales initiatives.

Essential Skills

  • Bachelor's degree in Engineering or a related technical field.
  • Demonstrated ability to analyze sales and technical issues and develop effective, practical solutions.
  • Ability to calculate discounts, commissions, percentages, ratios, margins, and other business-related financial metrics.
  • Understanding of profit and margin calculations.

Additional Skills & Qualifications

  • Experience in product management, technical support, and engineering.

Work EnvironmentThe position is 100% onsite in Torrance with required travel to support field service activities and customer needs. The standard working hours are 8-5.

Job Type & LocationThis is a Permanent position based out of Torrance, CA.

Pay and BenefitsThe pay range for this position is $65000.00 - $68000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.health, dental, vision, PTO, sick pay, and more

Application DeadlineThis position is anticipated to close on Nov 20, 2026.

Workplace TypeThis is a fully onsite position in Torrance,CA.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Skills

technical supportproduct managementservo tuningwiringtroubleshootingtechnical trainingcustomer supportsales supportproblem solvingtechnical documentationcustomer satisfaction

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