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HIRING Bilingual Patient Support Specialist @ Actalent

Greenwich, Connecticut, USOnsiteFull-time
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About this role

Actalent is hiring for a Bilingual Patient Support Specialist!

APPLY NOW & Book an immediate virtual interview: https://talentassistant.actalentservices.com/assistant/bookings/HMM5oWBk

Job Description

We are seeking a dynamic, flexible, and organized individual to join our healthcare team as a Bilingual (Spanish/English) Patient Support Specialist. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operational flow within the community health clinic. The clinic, a Federally Qualified Health Center (FQHC), provides primary healthcare, dental, and mental health services to those living in Greenwich Public Housing communities and the surrounding neighborhoods.

Responsibilities

  • Greet and assist patients with professionalism and courtesy.
  • Manage phone calls, schedule appointments, and maintain an organized appointment calendar.
  • Collect and verify patient information, insurance details, and other confidential documentation.
  • Facilitate patient check-in and check-out process efficiently.
  • Provide accurate information to patients regarding services, policies, and procedures.
  • Collaborate with medical and dental staff to coordinate patient care and address inquiries.

Essential Skills

  • Bilingual in Spanish and English.
  • 2+ years of prior administrative, call center, or customer service experience.

Shift: Monday, Wednesday, Friday 8am-5pmTuesday & Thursday 8am-8pm (You would be scheduled for an 8 hour shift)APPLY NOW & Book an immediate virtual interview: https://talentassistant.actalentservices.com/assistant/bookings/HMM5oWBkJob Type & LocationThis is a Permanent position based out of Greenwich, CT.

Pay and BenefitsThe pay range for this position is $21.60 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & LocationThis is a Permanent position based out of Greenwich, CT.

Application DeadlineThis position is anticipated to close on Nov 20, 2026.

Workplace TypeThis is a fully onsite position in Greenwich,CT.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Skills

bilingualcustomer serviceadministrative skillscall center experienceappointment schedulingpatient check-inpatient check-outinsurance verificationconfidential documentationprofessionalismcollaborationorganizational skills

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