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financial sales and service officer @ Recrute Action

Waterloo, Ontario, CAOnsiteFull-time
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About this role

Job Description

Junior Business Analyst

Digital Products ? Financial Services

Discover an opportunity in the insurance sector for our client and contribute to initiatives that support exceptional digital experiences for advisors and clients. Be part of a collaborative environment where business needs, customer perspectives, and continuous improvement come together to deliver meaningful change.

What is in it for you

? Salaried: $35 per hour.

? 12-month contract.

? Hybrid schedule, 37.5 hours per week.

Responsibilities

? Contribute to product strategy by providing insights from user feedback and competitive analysis.

? Recommend business process reengineering opportunities to management to improve efficiency.

? Produce comprehensive business reports to improve decision-making speed and support feature prioritization.

? Identify trends and improvement opportunities aligned with strategic goals and objectives.

? Assist in updating product roadmaps to reflect strategic goals, key opportunities, and market insights.

? Align stakeholder needs with product strategy and roadmap priorities through effective collaboration.

? Gather and document detailed business requirements and specifications in collaboration with stakeholders.

? Clearly communicate business requirements to team members, including systems and management teams.

? Contribute to product development by writing user stories, organizing and prioritizing the product backlog, and running trade-offs.

? Design and implement test plans and test cases and evaluate outcomes to support the effective implementation of business solutions.

? Use Jira and participate in agile ceremonies to refine the backlog and support timely delivery.

? Communicate delivery progress and maintain alignment with goals and timelines.

? Conduct user acceptance testing to ensure delivered features meet quality standards and requirements.

? Analyze data from multiple sources to resolve conflicts and provide actionable insights.

? Analyze product performance and usage data to identify trends and inform decisions.

? Collaborate with data teams to support accurate and timely data collection.

? Support change management and go-to-market strategies for product rollouts.

? Address stakeholder needs during change initiatives to support smooth adoption.

? Partner with cross-functional teams to develop communication materials, training sessions, and product demonstrations.

? Build relationships with stakeholders across Operations, Technology, Compensation, Finance, and third-party vendors to enhance processes and drive continuous improvement.

? Use frameworks such as SWOT Analysis, RACI Matrix, and OKRs to guide strategic decisions.

What you will need to succeed

Required qualifications

? Bachelor?s degree in business, finance, information technology, or an equivalent field.

? 3-5 years of experience in business analysis or a related product management field, with a consistent track record of delivering successful changes to digital products or projects.

? Ability to formulate business requirements and user stories and test and validate results.

? Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.

? Knowledge of the digital product

Skills

Business AnalysisJiraagile ceremoniesuser acceptance testingSWOT AnalysisRACI matricesOKRbusiness process reengineering

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