About this role
Waterloo Mattress is looking for a Sleep Expert to join our team!
(Covering maternity leave)
Who We Are
Waterloo Mattress is a local, family-owned retailer/manufacturer.
We offer exceptional quality mattresses, along with outstanding customer service with an emphasis on genuine customer connection. Our staff provides a relaxed and welcoming experience to every person that walks through our door.
Job Responsibilities
- Creating a welcoming environment by greeting all customers as they walk through the doors
- Providing excellent customer service by ensuring the customer takes priority and answering any questions they have
- Answering customer inquiries by phone and email
- Consistently maintain visual merchandising and housekeeping standards
- Keeping up to date on all collections, product information and promotions
Skills Required
- Must be self-motivated and have a willingness to contribute new ideas
- Ability to work as an individual contributor or as part of a team
- Good organizational skills
- Strong oral and written communication skills
- Excellent telephone manner
- Computer skills are an asset
- Ability to maintain a positive attitude
- Retail experience a benefit, but not necessary
- MUST BE AVAILABLE DAYTIME MONDAY ? SATURDAY, 9:00AM-6:30PM
- MUST BE AVAILABLE 3 OUT OF 4 SATURDAYS PER MONTH, 10:00AM-4:00PM
What we offer
- Flexible hours
- Competitive wages, based on experience
- Welcoming and inclusive environment
Pay: From $17.60 per hour
Work Location: In person