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business general manager @ Church's Chicken

Surrey, British Columbia, CAOnsiteFull-time
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About this role

The Church?s Chicken Assistant General Manager is a dynamic leader who is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The position is responsible and accountable for all the following:

  • Provide a superior and memorable experience for all restaurant guests.
  • Focused on solid execution of operational and food preparation standards.
  • Achieve sales goals.
  • Control expenses to budget or better.
  • Assist in creating a culture focused on executing operations excellence.
  • Identify future talent to support organizational growth.

Key Duties/Responsibilities

  • Provides Inspired Leadership: Positive advocate for Church?s and inspires their team members to demonstrate, communicate, and live Church?s vision, mission, purpose, and core values.
  • Creates a World Class Guest Experience: Build management team understanding and commitment to guest service standards; ensure speed, accuracy, cleanliness, and food quality standards exceed guest expectations.
  • Manages Sales: Establish performance targets and regularly measure results making adjustments as needed.
  • Operational Execution and Expense Control: Manages compliance to labor scheduling guidelines; regularly reviews critical operating reports and identifies opportunities to support achieving budget; review food cost reports and resolve discrepancies.
  • Delivers Exceptional Brand Standards, Cleanliness and Safety: Ensure all internal and external restaurant areas follow standard safety rules and are compliant with security practices; conducts regularly scheduled restaurant visits with the management team to evaluate restaurant conditions and develops improvement plans when necessary; react quickly to product safety recalls and follows up for 100% compliance in assigned locations.
  • Performs other duties as assigned by the General Manager

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Benefits

  • Dental care
  • Extended health care
  • Paid time off

Work Location: In person

Skills

Leadershipguest serviceexpense controllabor schedulingoperational execution

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