About this role
*Job Overview*
We are seeking a dedicated and experienced *Food Service Supervisor* to oversee daily operations in a dynamic food service environment. The ideal candidate will possess strong leadership skills, extensive food industry knowledge, and a passion for delivering exceptional customer service. This role involves supervising staff, ensuring food safety standards, managing food preparation and service, and maintaining efficient restaurant operations. The Food Service Supervisor plays a vital role in creating a welcoming atmosphere while ensuring all health and safety regulations are met.
*Duties*
* Supervise and coordinate daily restaurant or food service operations, ensuring smooth workflow and high-quality service. * Oversee food preparation, cooking, and serving processes to maintain consistency and quality standards. * Manage POS systems such as Micros POS for order processing, cash handling, and transaction accuracy. * Lead and motivate team members, including interviewing potential staff, training new employees, and conducting performance evaluations. * Ensure compliance with food safety regulations and proper food handling procedures to uphold health standards. * Monitor inventory levels, assist with ordering supplies, and ensure proper storage of food items. * Handle customer inquiries, resolve complaints promptly, and ensure an overall positive dining experience. * Maintain cleanliness and sanitation of the kitchen and dining areas in accordance with health codes. * Assist in restaurant management tasks such as scheduling staff shifts, managing labor costs, and implementing operational policies. * Support hospitality initiatives to enhance guest satisfaction through excellent service delivery.
*Requirements*
* Proven experience in food service or restaurant management, with a strong background in food preparation, cooking, serving, and hospitality. * Supervising experience with team management skills including interviewing, training, and leadership capabilities. * Familiarity with POS systems such as Micros POS or similar platforms; cash handling experience is essential. * Knowledge of food safety standards and proper food handling procedures; certification is preferred. * Excellent customer service skills with the ability to handle challenging situations professionally. * Previous experience working in restaurants or the food industry; hotel or barista experience is a plus. * Strong organizational skills with the ability to multitask effectively in a fast-paced environment. * Leadership qualities that inspire teamwork and motivate staff to achieve operational excellence. * Ability to work flexible hours including weekends or holidays if required; a passion for hospitality is essential for success in this role.
Pay: $15.00-$17.00 per hour
Benefits: * Discounted or free food * Flexible schedule * On-site parking * Store discount
Work Location: In person