About this role
- Plan, organize, and lead domestic and international tours and excursions.
- Guide travellers through tourist attractions, historical sites, and cultural destinations.
- Provide information on destinations, local history, culture, and tourism activities.
- Coordinate tour schedules, transportation, accommodation, and sightseeing arrangements.
- Assist travellers with inquiries, special requests, and travel-related concerns.
- Ensure the safety, comfort, and satisfaction of tour participants.
- Liaise with hotels, tour operators, transportation providers, and tourism partners.
- Promote the company's tour packages and travel services.
- Maintain tour records, collect customer feedback, and prepare activity reports.