About this role
Join Our Team! Capital OBGYN is a specialist medical practice with a dedicated team committed to supporting patients at every step of their healthcare journey. If you thrive in a fast-paced environment, have a passion for healthcare and administration, and enjoy collaborating in a team setting, we would love to hear from you!
The Opportunity
- Capital OBGYN, located in Fredericton, NB, is seeking a full-time Medical Office Assistant to join their team.
- In this role, you will help create a welcoming and well-organized experience for patients.
- This opportunity is ideal for someone with experience providing administrative support in a healthcare setting.
- If you have a passion for healthcare, strong communication and multitasking skills, and recognize the importance of reliable attendance in supporting clinic operations, this could be a great opportunity for you!
- Key Responsibilities, as required/applicable:Manages day-to-day office functions and related administrative tasks.
- Provides professional and efficient service to patients and supports continuity of patient care.
- Manages appointment schedules, including booking appointments and investigations and documenting them appropriately.
- Ensures office schedules are appropriately booked and organized.
- Maintains accurate and detailed patient records, including patient communications, missed appointments, investigations, and consultation requests.
- Enters incoming patient consultations, billing, and other required information into the EMR.Accepts payments and issues receipts for privately paid services.
- Maintains patient forms and requisition folders and follows up with patients as required.
- Transcribes letters and other correspondence.
- Answers calls and communicates professionally and efficiently with patients, pharmacies, physicians, and other medical offices.
- Maintains a professional and welcoming office environment and performs other related administrative duties as required.Experience/Education required: Medical office administration diploma is preferred or equivalent education/experience.Familiarity with medical terminology is required.
- Experience as an administrative professional within a medical environment is considered an asset.
- Experience using an electronic medical record software (EMR) is an asset.
- General knowledge of the New Brunswick medical system is an asset.
Qualifications
- Ability to multitask and effectively manage competing priorities in a busy clinical environment.
- Strong attention to detail and organizational skills.
- Ability to work effectively with patients professionally and courteously.
- Ability to work effectively under pressure.
- Strong computer literacy and proficiency with Microsoft Office applications.
Due to operational needs, proficiency in English is required; proficiency in French is considered an asset. Working Conditions & Location: The Medical Office Assistant position requires availability Monday to Friday from 8:30 a.m. to 4:00 p.m. Please note that once every five weeks, the employee will be scheduled in advance to provide end-of-day coverage and may be required to stay beyond 4:00 p.m. until the last patient has left the clinic. This schedule excludes evenings, weekends, and statutory holidays. The successful candidate will be expected to primarily work on-site.
The clinic's team currently includes 11 Physicians, an RN and PSW and 9 administrative professionals.
- The clinic is located at 1015 Regent Street, Fredericton NB.Why you should join our team: Apply for an exciting opportunity to join a positive, collaborative healthcare team where your contributions are valued and your well-being is supported.
- As a member of our team, you will benefit from:A professional, positive, and inclusive work environment that promotes employee wellness and work-life balance.
- Training and support in the clinic's electronic medical record (EMR) system.An opportunity to help build and shape a growing medical practice.
- Vacation (flexible but must coordinate with other staff).Paid sick daysNo eve