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customer service representative - call centre @ Perfect Home

Calgary, Alberta, CAOnsiteFull-time
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About this role

Perfect Home is now seeking the right candidate for a Full-time position as a Customer Service Representative to work between both of our locations in Airdrie and Calgary.

Applicants must be

  • Available to work Weekends
  • Has transportation to get to either location on any given day
  • Comfortable working in an exciting, fast-paced retail environment
  • Highly skilled in customer service (both by phone and email)
  • Extremely organized
  • Skilled in time management and staying up to date with in-process files and follow up
  • Passionate about providing excellent customer service
  • Able to work independently and as a part of a team
  • Reliable
  • Experience in Customer service in a similar retail field (Furniture, appliances, high-end electronics sales, etc...

Job duties include

  • Answering phones and assisting customers in-store with inquiries or directing incoming calls to the appropriate persons
  • Updating customers with ETA's on the arrival of their orders
  • Data Entry using Quickbooks
  • Filing
  • Printing price tags
  • Organizing fabric samples
  • General upkeep of floor detail

Job Type / Category

As a thriving retailer in the fast-paced furniture industry, the role of Customer Service Representative is critical in ensuring our operations run smoothly and efficiently. The person in this position should have a desire to be a part of a winning team who is willing to go above and beyond to help drive our company toward further success and customer satisfaction.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Work Location: In person

Skills

Customer ServiceData EntryQuickBooksFilingTime Management

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