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customer service representative - call centre @ Perfect Home

CAOnsiteFull-time
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About this role

*Perfect Home is now seeking the right candidate for a Full-time position as a Customer Service Representative to work between both of our locations in Airdrie and Calgary.*

*Applicants must be:*

* Available to work Weekends * Has transportation to get to either location on any given day * Comfortable working in an exciting, fast-paced retail environment * Highly skilled in customer service (both by phone and email) * Extremely organized * Skilled in time management and staying up to date with in-process files and follow up * Passionate about providing excellent customer service * Able to work independently and as a part of a team * Reliable * Experience in Customer service in a similar retail field (Furniture, appliances, high-end electronics sales, etc...

*Job duties include:*

* Answering phones and assisting customers in-store with inquiries or directing incoming calls to the appropriate persons * Updating customers with ETA's on the arrival of their orders * Data Entry using Quickbooks * Filing * Printing price tags * Organizing fabric samples * General upkeep of floor detail

*Job Type / Category*

As a thriving retailer in the fast-paced furniture industry, the role of Customer Service Representative is critical in ensuring our operations run smoothly and efficiently. The person in this position should have a desire to be a part of a winning team who is willing to go above and beyond to help drive our company toward further success and customer satisfaction.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Work Location: In person

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