About this role
Position Overview
Reporting to the Sales Manager, we are seeking an organized, proactive, and detail-oriented *Catering & Banquets Supervisor* to temporarily join our team while our department manager is on a medical leave. In this role, you will lead daily banquet operations, oversee set-up and tear-down, manage service staff, and coordinate closely with our Sales and Kitchen teams to ensure flawless event execution and high service standards.
Key Responsibilities
- *Operations & Logistics:* Lead the room set-up, execution, and tear-down for all banquets and catered events according to event order specifications.
- *Staffing & Scheduling:* Manage scheduling for banquet servers and staff; oversee shift service to ensure smooth flow, quick response to attendee needs, and high quality standards.
- *Interdepartmental Collaboration:* Work seamlessly with the Sales Department to confirm event details and with the Kitchen team to coordinate meal timing and dietary requirements.
- *Customer & Attendee Engagement:* Serve as the primary point of contact during events to greet guests, address immediate requests or issues, and ensure guest satisfaction.
- *Financial Processing:* Accurately process final event payments, banquet checks, and end-of-shift cash out/reconciliations.
- *Quality Assurance & Safety:* Maintain cleanliness and maintenance standards across banquet spaces and service equipment while ensuring compliance with workplace health and safety guidelines.
Key Qualifications & Requirements
- *Communication Skills:* Excellent verbal and written communication skills to lead teams and interact professionally with clients, guests, and internal departments.
- *Organizational Abilities:* Strong time-management and multi-tasking skills with high attention to detail in fast-paced environments.
- *Experience:* Previous supervisory or banquet/catering service experience is strongly preferred (asset).
- *Technical Skills:* Basic computer proficiency for reviewing event orders, managing schedules, and processing POS/payment transactions.
- *Physical Requirements:* Ability to stand, walk, and lift/move banquet furniture and equipment throughout shift.
*Position Type:* Full-Time, Temporary (Coverage for Medical Leave)
*Schedule:* Monday to Friday, ~8:00 AM ? 5:00 PM (Occasional weekend or evening flexibility may be required depending on event schedules)
Pay: From $21.00 per hour
Expected hours: No more than 40.0 per week
Benefits
- Discounted or free food
- On-site parking
Ability to commute/relocate
- Winnipeg, MB R2C 3A8: reliably commute or plan to relocate before starting work (required)
Experience
- Banquet or Catering Supervisory: 1 year (preferred)
Language
- English (required)
Licence/Certification
- Smart Choices (preferred)
Work Location: In person