About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.
Work setting: School or educational institution/establishment.
Tasks
- Give access to computer networks.
- Respond to users experiencing difficulties with computer.
- Provide advice and training to users in response to identified difficulties.
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Provide customer service.
- Manage incidents.
- Supervision: No supervision responsibility.
- Personal suitability: Accurate.
- Client focus.
- Efficient interpersonal skills.
- Judgement.
- Organized.
- Team player.
- Honesty.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Experience: 2 years to less than 3 years.
- Employment terms options: Day.
- Health benefits: Dental plan.
- Disability benefits.
- Health care plan.
- Paramedical services coverage.
- Long term benefits: Long-term care insurance.
- Other benefits: Free parking available.