About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: School or educational institution/establishment. Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Manage incidents. Supervision: No supervision responsibility. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Judgement. Organized. Team player. Honesty. Screening questions: Are you available to start on the date listed in the job posting?. Experience: 2 years to less than 3 years. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Long term benefits: Long-term care insurance. Other benefits: Free parking available.