About this role
Education: College/CEGEP. Work setting: Private sector.
Tasks
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Order office supplies.
- Record and relay information.
- Schedule and confirm appointments.
- Send invoices.
- Maintain work records and logs.
- Receive and issue payments.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Arrange teleconferences.
- Calculate billing charges.
- Monitor mobile radio or telephone.
- Provide directory assistance.
- Provide emergency services.
- Relay service to persons with disabilities.
- Perform data entry.
- Provide customer service.
- Perform basic bookkeeping tasks.
- Computer and technology knowledge: Electronic medical records.
- Electronic scheduler.
- Word processing software.
- MS Office.
- Social Media.
- Accounting software.
- Database software.
- Electronic mail.
- Spreadsheet.
- MS Excel.
- MS Word.
- MS Windows.
- Simply Accounting.
- Security and safety: Bondable.
- Work conditions and physical capabilities: Ability to work independently.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Sitting.
- Combination of sitting, standing, walking.
- Personal suitability: Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Employment terms options: Evening.
- Experience: 1 year to less than 2 years.
- Employment terms options: Day.
- Weekend.
- Other benefits: Free parking available.
- Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .