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food service supervisor @ Tim Hortons

CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate. or equivalent experience.

Work setting: Food service establishment. On-site customer service. Restaurant.

Tasks

  • Establish methods to meet work schedules.
  • Supervise and co-ordinate activities of staff who prepare and portion food.
  • Train staff in job duties, sanitation and safety procedures.
  • Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards.
  • Address customers' complaints or concerns.
  • Maintain records of stock, repairs, sales and wastage.
  • Prepare and submit reports.
  • Establish work schedules.
  • Supervision: Food and beverage servers.
  • Food service counter attendants and food preparers.
  • Kitchen and food service helpers.
  • Security and safety: Criminal record check.
  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Standing for extended periods.
  • Personal suitability: Client focus.
  • Excellent oral communication.
  • Flexibility.
  • Team player.
  • Screening questions: Are you available for shift or on-call work?.
  • Do you have experience working in this field?.
  • Do you meet the language requirements listed in the job posting for the position (English or French)?.
  • Employment terms options: Evening.
  • Experience: 2 years to less than 3 years.
  • Employment terms options: Day.
  • Weekend.
  • Health benefits: Dental plan.
  • Vision care benefits.
  • Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for youths: Offers mentorship, coaching and/or networking opportunities for youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees.
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Skills

Customer ServiceCommunication

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