About this role
Job summary
Patient Pathway Co-ordinator
Department: Cancer Services
Band 3 £25,760 - £27,476 per annum pro rata
Hours: Part-time, 22.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for a committed and enthusiastic Band 3 Admin member to join the Haemoglobinopathy/Haematology Specialist Nursing Service at Milton Keynes University Hospital. This role is an integral part of our specialist team, providing care and support to patients living with haemoglobin disorders such as sickle cell disease and bone marrow disorders such as blood cancer.
This is a rewarding opportunity to join a growing and supportive multidisciplinary team delivering high-quality, patient-centred care across both inpatient and outpatient settings.
If you are a motivated and compassionate individual, with a keen interest in haematology and long-term conditions, and a strong admin background, we would love to hear from you.
The position is for three 7.5-hour days, though we're happy to discuss spreading the hours over more days if that suits the right candidate.
Please apply early as the job is likely to close very quickly once the maximum number of applicants is reached.
Please note: applications made using AI will not be accepted
"We care We communicate We collaborate We contribute"
Please note that we are unable to offer sponsorship for this role.
Interview date: 8 December 2026
Main duties of the job
- Act as a patient navigator, tracking each patient's pathway in line with national guidance.
- Enteraccurate data into the Patient Access System and Database, following patient access policies and Consultant instructions
- Serveas a central communication point for patients on a pathway, ensuring patients and their families are supported and informed about upcoming appointments.
- Actas a first point of contact for patient queries and concerns, directing these to the relevant teams and escalating to clinical staff where appropriate
- Ensure patient records are kept accurate and up to date, escalating any concerns or pathway delays to the Cancer Manager.
- SupportSpecialist Nurses with nurse led clinic bookings and preparation.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
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For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Main duties and responsibilities
- Contribute as an active member supporting the delivery of Trust objectives.
- Support the Trusts compliance with Clinical Governance and Risk Management standards.
- Workclosely with the MDT to ensure patients, GPs, and referring hospitals receive timely and accurate updates regarding the patient pathway (e.g., appointments, test results, procedures).
- Maintainstrong links with regional Trackers to enable consistent, efficient, and accurate sharing of relevant information.
- Build and maintain effective working relationships with key clinical and administrative staff.
Please refer to the Job Description for further details.
Person Specification
Qualifications and knowledge
Essential
- Science, English and Maths GCSEs at C or above (or equivalent)
- Basic computer skills
- Knowledge of importance of confidentiality
Desirable
- NVQ level 3 or equivalent level qualification
- Knowledge of anatomical / medical terminology
Experience
Essential
- Experience of data entry into information management systems
- Experience of using a range of IT packages
Desirable
- NHS experience
- Experience of working in a healthcare environment
Skills
Essential
- Excellent communication skills - communicate effectively and sensitively
- Follow detailed protocols and procedures.
- Good time management and excellent prioritisation skills
- Good use of initiative
- Well developed organisational skills
- Good people skills
- Able to work under pressure
Desirable
- Good IT skills in relation to current databases used within the NHS
Personal and people development
Essential
- Work on own or as part of a team.
- Self motivated
- Be confident, diplomatic and have personal & professional maturity.
- Be enthusiastic.
- Polite and courteous
- Initiative and common sense
Desirable
- Commitment to personal development
Communication
Essential
- Clear, accurate written and verbal communication
- Effective listening skills
- Good interpersonal skills.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Demonstrate reliability and commitment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Cancer Services (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)