About this role
Job summary
This is a newly created developmental role, joining our growing Data Quality team and assisting with ongoing projects and services provided by the LPC on behalf of GP practices within Blackburn with Darwen.
Main duties of the job
Primary Duties and Areas of Responsibility
Using searches to extract and collate data. This will be undertaken on EMIS (Egton Medical Information Systems) - a system used in primary care to digitally store an electronic record of a patient's full care history. Use of other non-clinical platforms such as Word and Excel.
Maintenance and updating of templates and protocols used to input data for extraction and collation.
Administration and monitoring of the team's workload using the DQ job request spreadsheet stored on MS Teams. This may involve notifying members of new job requests and editing progress and expected project completion dates.
Corresponding with other staff members on behalf of the data quality team.
Provide positive insight in teams brainstorming sessions.
Assisting the team members when presenting data at meetings, workshops, or other events when required.
Undertaking all training provided as a part of the role including a willingness to train in Business Intelligence (BI).
About us
Local Primary Care (LPC) is an award-winning organisation dedicated to supporting and strengthening primary healthcare services across Blackburn and Darwen.
As the federation representing all local GP practices, LPC works collaboratively to ensure patients receive high-quality, accessible, and sustainable care.
Since being established in 2014, LPC has built a strong reputation for delivering innovative healthcare solutions that support both practices and the communities they serve.
Job description
Job responsibilities
Primary Duties and Areas of Responsibility
Quality
Manage personal time and workload effectively and efficiently
Meet deadlines and other performance benchmarks and reporting for the PCN
Use significant event analysis to alert staff to areas of potential risk
Education, Training and Development
To undertake all relevant training
Engage with and participate fully in all mandatory training and development
Take personal ownership of the responsibility to keep up to date with latest guidelines
Undertake additional training and development to close potential gaps in skills and knowledge
Governance and Risk
Ensure the confidentiality and security of all information that is dealt with in the course of performing duties
Ensure that all systems for Information Governance, GDPR, and confidentiality is maintained at all times
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Confidentiality
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to GP practices, patients and their careers, practice staff, GP federation staff and other healthcare workers. They may also have access to information relating to the federation as a business organisation. All such information from any source is to be regarded as strictly confidential
All members of staff are bound by the requirements of the Data Protection Act 1998. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with LPC policies and procedures, IG regulations and Data Protection Act relating to confidentiality and the protection of personal and sensitive data
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with business procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in both the federations and practices Health & Safety Policies. This will include:
Using personal security systems within the workplace according to business guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Reporting potential risks identified
Safeguarding
The organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults. It expects all employees to share this commitment. All staff members are required to undertake safeguarding training and follow safeguarding policies and procedures
Smoke Free Policy
In line with the Department of Health guidelines, the organisation operates a strict smoke-free policy. This includes not permitting the use of E-cigarettes on the premises.
Notes & Review
The Job Description is not intended to be a fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended in consultation with the post-holder. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the organisation.
Person Specification
Other
Essential
- An eagerness to learn new and relevant skills
- Good time management
- A willingness to share ideas with other colleagues
Experience
Essential
- Basic skills in computing such as the saving and loading/opening of documents and spreadsheets.
- Basic knowledge of Microsoft Apps such as Teams, Word and Excel.
Desirable
- Basic knowledge of EMIS
- Basic knowledge of SNOMED coding system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Local Primary Care GP Federation
Address
Suite 5, Blackburn Enterprise Centre
Furthergate
Blackburn
Lancashire
BB1 3HQ
United Kingdom
Employer's website
https://lpcfederate.co.uk/ (Opens in a new tab)