About this role
Introduction
TTUHSC provides so much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.
About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.
Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.
Visa Information
TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.
Position Description
A job involving an appointment for infrequent temporary work where the employee is called in as needed. Employees will be responsible for managing patient billing accounts while maintaining confidentiality in accordance with HIPAA standards and federal, state, and institutional guidelines.
Major/Essential Functions
- Manage patient registration, financial screening, and billing support, including answering patient balance inquiries, reviewing statements, and collecting unpaid balances.
- Follow up on Medicare, Medicaid, commercial insurance, and private-pay accounts to ensure timely reimbursement and reduce accounts receivable (A/R) days.
- Process and resolve insurance claims, including refiling rejected claims, appealing denials, filing secondary claims, and working ETM claim rejection queues.
- Maintain accurate patient account records by correcting demographic, guarantor, and insurance information in the Practice Management System and transferring balances to patient responsibility when appropriate.
- Post patient payments, process account adjustments, and ensure account balances are accurate and up to date.
- Monitor ETM work files, communicate reimbursement and managed care issues with leadership, and scan approved billing batches into the appropriate system folders.
Occasional Duties
- Complete required institutional and departmental trainings.
- Attend weekly billing meetings.
Required Qualifications
A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR Completion of related education or training and one year of experience.
Preferred Qualifications
Experience in medical billing within a clinic or physician's office.
Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
- Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
- Paid Time Off – Including holidays, vacation, sick leave and more
- Retirement Plans
- Wellness Programs
- Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.