About this role
Job summary
1-Permanent post & 1-Fixed Term post until October 2027
An exciting opportunity has arisen to provide administrative support to the STSFT Lung Cancer Screening Programme (LCSP) which provides screening to people aged 55 to 74 years who have previously smoked and therefore are at risk of developing lung cancer across Sunderland and South Tyneside.
The Programme is delivered by a small but committed team providing Lung Health Checks and CT scans to a population of over 60,000 eligible participants.
Working Monday to Friday, you will be based within South Tyneside District Hospital and will provide administrative support to the Programme for a fixed term period of one year.
You will work alongside Respiratory and Radiology clinical teams within the Trust, contributing to clinical pathway developments and optimising uptake of the screening service across South Tyneside and Sunderland demonstrating excellent planning and organisational skills and taking into account booking schedules for both Lung Health Checks and CT Scans.
All applications must meet the essential criteria within the relevant Job description and will undergo a recruitment and selection process to ensure suitability for the role.
For further information please contact [email protected]. Or call 07795 335424 for an informal discussion.
Main duties of the job
You will act as a point of contact for any questions or queries from the general public, providing advice and guidance on the screening pathway, working in partnership with Respiratory and Radiology hospital teams and with primary care in ensuring screening pathways are managed optimally, effectively and safely.You should be prepared to support participants with reasonable adjustments i.e. translation services, transport, flexible appointments and support those with hearing impairments, learning difficulties or where English is not their first language, understanding and upholding all principles of Health Equality.
Cancer screening is an anxious process for some, and you should demonstrate empathy and understanding to participants worried about outcomes and results of the screening process and possible treatment options.This area of work is exciting but still developing and you will be part of a small passionate team making a real impact in cancer care across South Tyneside and Sunderland.You should be a team player with an interest in developing screening pathways to provide a first-class service to the local eligible population.
You will work 8.30am to 4.30pm, Monday to Friday from an office based in South Tyneside General Hospital with 2 other administrators, 5 specialist nurses and a Programme Manager.There will be a need to support the wider clinical team in managing clinical pathways, onward referrals and processing outcomes from weekly clinical meetings (MDT).
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Job description Job responsibilities
Please see attached Job Description for full details
As a member of the Lung Cancer Screening Programme Administrative Team you will provide excellent administrative support to the delivery of a transformational programme of work for people living in South Tyneside and Sunderland who are eligible to take part in the programme.
The role involves contacting people identified to take part in the programme and providing effective administrative management of the screening pathway including appointment bookings, updating eligible patient lists, generating outcome letters, facilitating screening recall and supporting the Programme in data collection and analysis.
Be responsible for the delivery of an efficient administrative service to the Lung Cancer Screening Programme.
Undertake administrative tasks such as typing of letters, managing calls and bookings.
Provide a first contact point for participants accessing the service
Make appointments for participants calling to attend either a face-to-face or telephony assessment.
Ensure clinical pathways are followed and validated, screening outcomes are monitored, and audit processes followed.
Complete tasks including managing screening recalls, clinical bookings and outcomes
Liaise with colleagues within the wider Trust and with external agencies ie GP Practices.
Ensure all service-related outcomes are recorded efficiently and accurately.
Be aware of and comply at all times with the Trust policy and national guidance for the delivery of cancer screening
Collate audit data for the review of national targets.
Person Specification
Skills & Knowledge Essential
IT Expertise including advanced keyboard skills. Effective communication skills. Organisational skills. Ability to work on own initiative.
Qualifications Essential
Basic Numeracy & Literacy Skills to Level 1 or equivalent. NVQ Level 3 or equivalent in experience. GCSE English and Maths (Grade C/4 or above). IT qualification ie CLAIT/Word Processing.
Desirable
Knowledge of medical terminology. Data protection. IM&T Security. Excel training.
Experience Essential
Experience of working in a busy office environment. Communicating with people at all levels. Experience of working in the NHS or with patients. Experience of working under pressure. Experience of meeting deadlines and prioritising workload. Experience of using IT systems, software packages.
Desirable
Previous NHS experience. Previous medical administration experience. Use of Occupational Health Record Management Systems. Previous experience of managing referrals, waiting lists and coordinating appointments.
Personal Qualities Essential
Confident to liaise with external agencies ie other screening programmes, GP practices.
Physical Skills Essential
Ability to sit at workstation as necessary to perform the post. Mobility to handle boxes of stock (ie envelopes, paper and leaflets). Requirement for speed and accuracy when recording participant pathway activity.
Employer details Employer name South Tyneside and Sunderland NHS Foundation Trust
Address South Tyneside District Hospital
Harton Lane
South Shields
NE34 0PL
United Kingdom
Employer's website https://www.stsft.nhs.uk (Opens in a new tab)