About this role
Job summary
The Band 7 Outpatient Manager is responsible for coordinating and supporting the nursing and operational delivery of services at Hawthorne House. Working in partnership with operational teams, clinicians, nurses and administrative staff, the post holder will ensure that services run efficiently, safely and deliver a high-quality patient experience.
Hawthorne House provides specialist HIV, Sexual Health, Infectious Diseases, and Immunology & Allergy services. The post holder will play a pivotal role in:
-Promoting a Kind and supportive environment for patients and staff
-Ensuring services remain Connected, with effective communication and coordination across all disciplines
-Taking a Bold approach to problem-solving, service improvement and operational and nursing challenges
This role is integral to maintaining patient safety, improving patient flow, and delivering a seamless and positive patient journey in our outpatient area and being a senior manager for the nursing team in Hawthorne House.
Working Pattern
Full-time role: 37.5 hours per week
Monday to Friday
Standard working hours: 8:00 AM to 4:00 PM (with a 30-minute unpaid lunch break)
Core service hours: 8:00 AM to 5:00 PM, with extended opening until 8:00 PM on Wednesdays
No weekend working
Bank holidays off
Option to work compressed hours over 4 days per week (for example, 7:00 AM to 5:15 PM)
Main duties of the job
Essential Criteria-
-Registered Adult
-Evidence of Leadership training
-Demonstrate an ability, experience, passion in the following areas.
-Team building
-Resources
-Time management
Lead and coordinate Nursing and operational delivery at Hawthorne House, ensuring safe, efficient, high-quality, patient-centred services across HIV, Sexual Health, Infectious Diseases, and Immunology & Allergy.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*Registered Adult Nurse on NMC register
Desirable
*Health care management / Leadership Qualification
Experience Essential
*Professional Portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration *Substantial relevant and recent clinical experience within a complex health care setting or Acute NHS setting working as a deputy Manager Band 6 position including the supervision and education of junior staff/ students . *Can demonstrate understanding / experience / in practice based supervision / assessment as detailed in the Nursing & Midwifery Council ( NMC ) standards for student supervision and assessment *Demonstrable current, recent experience of team leadership and management within the healthcare setting. *Demonstrable understanding of the management responsibility for pay and non-pay resources associated with the clinical service. *Evidence of effective multi-professional working. *Experience of being a mentor *Demonstration of a significant contribution to innovative practice or change management *Experience in interviewing and selection of staff *Experience in learning from incidents /complaints and supporting changes in practice *Demonstrate an ability, experience, passion in the following areas. (E ) oLeadership oTeam building oManaging Resources oTime management oRole modelling oChange management/ clinical developments oClinical governance oAudit and research oWorkforce planning / management oNHS policy and political awareness oKnowledge of clinical governance
Additional Criteria Essential
*Demonstrates the key strengths and motivators for relating to others. *Competence in expanded clinical practice associated with the role. *Excellent communication skills both written and verbal. *I.T skills *Proven ability to analyse data and identify data trends *Able to effectively present information to groups /health care professionals. *Ability to work under pressure across competing demands /properties. *Positive and enthusiastic attitude *Approachable and friendly *Supportive *Flexible * Well organised *Good communicator *Ability to delegate and supervise TBC at appointment *Willingness to work core shift patterns for the area Monday to Friday with occasional out of hours /weekend working OR *Undertake a range of shift patterns to cover 24/7 period when working as part of a peer group with occasions of out of hours / weekend working
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)