About this role
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Field Service Manager
__
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.
The work model for the role is: Onsite
This role is contributing to the Motion Service Business Area in Abu Dhabi.
You will be mainly accountable for:
- Lead the commissioning of large synchronous motors, generators, and excitation systems.
- Independently perform commissioning, troubleshooting, testing, maintenance, and repair activities.
- Diagnose technical issues through on-site and remote support and implement corrective actions.
- Coordinate site activities and provide technical guidance to customer personnel during commissioning and startup.
- Prepare comprehensive technical reports, commissioning records, and service documentation.
- Testing and Diagnostics of Motors and Generators
- Provide professional technical support for planned maintenance, shutdowns, outages, and emergency callouts.
- Ensure customer requirements are addressed efficiently while maintaining ABB quality standards.
- Build and maintain strong customer relationships through professional service delivery.
- Respond promptly to customer requests and support critical plant operations.
- Ensure all activities are executed in accordance with ABB and customer HSE requirements.
- Prepare method statements, risk assessments, and safety documentation prior to work execution.
- Promote ABB safety culture and report unsafe conditions, incidents, and near misses.
- Maintain full compliance with company policies, procedures, and safe work practices.
- Identify service, modernization, and digitalization opportunities during customer visits.
- Support the sales organization through qualified lead generation.
- Promote ABB Digital Solutions and Long-Term Service Agreements (LTSA).
- Maintain accurate installed-base data and ensure timely upload of service reports into ABB systems.
- Work closely with service operations, project teams, sales teams, and global technical experts.
- Support customers across the UAE, Middle East, Iraq, and other international locations.
- Undertake travel requirements of approximately 150+ days per year
Qualifications for the role
- Bachelor's Degree in Electrical Engineering, Electrical Power Engineering, Automation Engineering, or a related discipline.
- Minimum 5+ years of experience in large synchronous motors, generators, excitation systems, motors and generators commissioning, field service, or maintenance.
- Proven experience with large rotating electrical machines and excitation systems.
- Strong knowledge of electrical testing, condition assessment, and diagnostic methodologies.
- Knowledge of PLC programming, relay technology, motor applications, and industrial automation systems is advantageous.
- Ability to work independently and make effective technical decisions under pressure.
- Excellent communication and customer-facing skills.
- Fluent in English, both written and spoken.
- Willingness to travel extensively on short notice.
What's in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
Ready for your next challenge?
Take the next step in your ABB journey and apply today.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.