Practice Plus Group

nhsjobs

Patient Service Advisor (GP Practice) @ Practice Plus Group

London, SW11 2NUOnsiteFull-timePosted 23 days ago

Opens on nhsjobs

About this role

Job summary

The Junction Health Centre is currently hiring for a Patient Service Advisors / Administrator to join our GP Practice team in Wandsworth on a full time basis.

Here at the Junction Health Centre, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time. This position is full time, 37.5 hours per week and the successful candidate should be able to work until 8pm a few days of the week. Shift Patterns is a mixture of 8am-4pm and 12pm-8pm through the week.

Main duties of the job The Patient Service Advisor will be responsible for the general administrative and receptionist functions within the Practice. Work within set routines, policies and procedures to provide a comprehensive high quality service to the practice, and able to deal efficiently and courteously with patients and relatives enquiries. The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the practice and work with the Practice Manager in daily management of appointments.

We can offer you:

£26,476 year for 37.5 hours per week full time 25 days annual leave + 8 public holidays increasing with service Great Learning & Development opportunities Support of a highly skilled and knowledgeable team Company Pension Scheme Cycle to work scheme Access to our online discounts portal and EAP service

About us The ideal candidate will have previous administration experience and a similar setting and in GP Practice. As well as experience in advising patients/relatives, and the ability to exercise judgement when dealing with patient enquiries. Knowledge/experience with EMIS the web clinical system and strong computer/administrative skills would also be advantageous.

If you'd like to learn more, please contact: [email protected]

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

#LI-CA1

Job description Job responsibilities

The Junction Health Centre is currently hiring for a Patient Service Advisors / Administrator to join our GP Practice team in Wandsworth on a full time basis.

Here at the Junction Health Centre, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time. This position is full time, 37.5 hours per week and the successful candidate should be able to work until 8pm a few days of the week. Shift Patterns is a mixture of 8am-4pm and 12pm-8pm through the week.

Person Specification

Qualifications Essential

Please request the full person specification and Job description.

Desirable

Please request the full person specification and Job description.

Experience Essential

Please request the full person specification and Job description.

Desirable

Please request the full person specification and Job description.

Additional Criteria Essential

Please request the full person specification and Job description.

Desirable

Please request the full person specification and Job description.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name Practice Plus Group

Address The Junction Health Centre

Arches 5-8 Grant Road

London

SW11 2NU

Employer's website https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Skills

HealthcareNHSPermanent

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