About this role
Salary: £? - ? per year
Requirements
- 3+ years of hands-on configuration experience in either UKG Pro WFM or ATOSS
- Strong understanding of time calculation concepts and operational time processes
- Experience delivering quality builds through structured documentation
- Strong analytical skills and comfort working with complex rules and large datasets
- Excellent attention to detail and strong problem-solving skills
- Clear communication skills and the ability to work across business and technical teams
- Accreditation in UKG Pro WFM or ATOSS is advantageous
Responsibilities
- Configure the time, absence and scheduling solution in line with the agreed design
- Build platform objects, including time profiles, employee groups, and clock or mobile capture rules
- Configure time calculation rules covering overtime, premiums, rounding, and breaks
- Set up exception handling, workflows, approvals, and audit controls
- Configure labour-driven schedules, shift patterns and templates, rostering rules, and constraints
- Build self-service workflows for time-off requests, shift swaps, and approvals
- Develop persona-driven KPIs, metrics, and reporting
- Produce configuration documentation and support knowledge transfer to other teams
- Support configuration-related testing, including unit testing, SIT, UAT triage, and defect resolution, as well as cutover readiness and hypercare
Technologies
- Support
- Mobile
- DevOps
More
We are searching for a WFM Configuration Specialist to join a leading global professional services consultancy on a contract basis, working within a large-scale transformation programme. The role focuses on the Time & Attendance, Absence & Scheduling workstream, with an emphasis on accurate rule builds, consistent standards, and high-quality outcomes across multiple entities and countries. The rate is £650–£750 per day, and the location is London (hybrid).
last updated 45 week of 2026