About this role
Salary: £40,000 - 80,000 per year
Requirements
- Previous experience administering and supporting a CRM system, ideally HubSpot, Salesforce or Microsoft Dynamics
- Strong understanding of data governance, reporting and sales processes
- Excellent analytical and organisational skills, with strong attention to detail
- Confidence working with large datasets, Excel and Power BI
- Proactive, methodical and commercially aware, with strong communication skills
- Ability to work across departments and support colleagues with CRM queries and training
Responsibilities
- Own the day-to-day administration, monitoring and development of our HubSpot CRM platform
- Monitor data quality, manage user access and provide user support
- Oversee CRM processes and workflows, and maintain consistent processes
- Develop and maintain Power BI reports and dashboards to provide commercial insight
- Work with Sales, Marketing, Finance, IT and Commercial Operations to improve system efficiency and data governance
- Support accurate reporting and improve CRM utilisation and data integrity across our business
Technologies
- CRM
- Excel
- HubSpot
- Support
- Marketing
- Power BI
- Salesforce
More
We are an established, growing technology and engineering business in the energy and utilities sector, with a reputation for innovation, technical expertise and solutions that support the future of energy infrastructure. We have a collaborative, people-focused culture and are investing in our commercial operations, systems and processes. This CRM Lead role is based in Swindon or Chester on a hybrid basis and offers a basic salary of £40,000–£45,000, benefits and a long-term career opportunity.
last updated 45 week of 2026