About this role
Salary: £40,000 - 45,000 per year
Requirements
- Previous experience administering and supporting a CRM system, ideally HubSpot, Salesforce or Microsoft Dynamics
- Strong understanding of data governance, reporting and sales processes
- Excellent analytical and organisational skills, with strong attention to detail
- Confidence working with large datasets, Excel and Power BI
- Ability to monitor data quality, address inconsistencies, maintain processes, and support colleagues with CRM queries and training
- Proactive, methodical and commercially aware approach
- Strong communication skills and confidence working across multiple departments
Responsibilities
- Own the day-to-day administration, monitoring and development of our HubSpot CRM platform
- Maintain data accuracy and implement consistent CRM processes
- Monitor data quality and manage user access and support
- Oversee CRM processes and workflows
- Develop and maintain Power BI reports and dashboards that provide meaningful commercial insight
- Work with Sales, Marketing, Finance, IT and Commercial Operations to identify opportunities to improve system efficiency and strengthen data governance
- Ensure accurate reporting to support business decisions
- Drive improvements in CRM utilisation, reporting and data integrity
Technologies
- CRM
- Excel
- HubSpot
- Support
- Marketing
- Power BI
- Salesforce
More
We are an established, growing technology and engineering business in the energy and utilities sector, with a reputation for innovation, technical expertise and solutions that support the future of energy infrastructure. We have a collaborative, people-focused culture and are investing in our commercial operations, systems and processes as we grow. This CRM Lead role offers a salary of £40,000–£45,000 plus benefits, a long-term career opportunity, and hybrid working from Swindon or Chester.
last updated 45 week of 2026