About this role
Job summary
Ward Clerk / Receptionist - SDEC
Division: Medicine and Emergency Care
Care Group: Emergency and Acute
Band: 2
Salary: £25,272 per annum/pro rata
Interview Date: Tuesday 16th June 2026
We are recruiting for a Ward Clerk / Receptionist - SDEC who shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Our values areBold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description Job responsibilities
Booking in new patients that have been referred from the Emergency department, GP or Medocc
Booking in Clinic patients.
Answering the phone and dealing with any queries
Scanning notes
Keeping all systems up to date and admission books
Please take a look at the Job Description for the full responsibilities.
Person Specification
Qualifications Essential
Educated to GCSE level including English or equivalent qualification/experience
Skills Essential
Excellent communication skills - written and verbal Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude Computer literate including ability to use Microsoft packages such as Excel
Other Attributes Essential
Ability to empathise with patients and carers and to provide a caring environment to aid communication Maintenance of patient confidentiality at all times Ability to work on own initiative and to work within a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Medway NHS Foundation Trust
Address Medway foundation Trust
Windmill Road
Gilingham
ME7 5NY
United Kingdom
Employer's website https://www.medway.nhs.uk/ (Opens in a new tab)