About this role
Job summary
Clinical Support Worker - Outpatients
Division: Cancer and Core Clinical Services
Care Group: Cancer and Access
Band: 3
Salary: £25,760 - £27,476 per annum/pro rata
Interview Date: Tuesday 16th June 2026
There are two posts available, 1 is full time 37.5 hours and 1 is part time 28.5 hours
**Please note we are unable to provide sponsorship for this role**
We are recruiting for a Clinical Support Workerwho shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
We are looking for an enthusiastic and energetic individual to join our busy Outpatients team. The role involves welcoming patients to the department and assisting the medical team with some clinical procedures.
The role will also require administrative and basic computer work on occasion. The successful postholder will also be expected to assist with clinics at our Gravesend satellite unit (taxi transport is provided).
A willingness to learn new things is essential. You will need to flexible in regard to shift patterns with some weekend and evening work will be required on occasion.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description Job responsibilities
Undertake a range of delegated duties to deliver agreed plans of care under the supervision of trained staff
Provide excellent customer care skills to ensure patients come first
To ensure patients receive high quality care and a good patient experience, having regard for their customs, religious beliefs and doctrines
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals
To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care
Prepare medical records prior to patients attending their clinic appointments.
Person Specification
Qualifications Essential
Evidence of a General Education e.g. GCSE's or equivalent Care Certificate
Knowledge Essential
Knowledge of Manual Handling of patients, using lifting aids Understanding the requirements of Patient Confidentiality Good hygiene skills (e.g. handwashing etc.) understanding of infection control procedures
Experience Essential
Customer Care Experience Previous experience of working as a healthcare assistant in a hospital or registered care setting Experience of working on own and in a team
Values Based Question Essential
How do you demonstrate respect and dignity?
Skills Essential
Ability to follow a clear instruction and feed back to senior staff Ability to project a professional manner and approach
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Medway NHS Foundation Trust
Address Medway Maritime Hospital
Windmill Road
Gillingham
ME7 5NY
United Kingdom
Employer's website https://www.medway.nhs.uk/ (Opens in a new tab)