About this role
Job summary
An exciting opportunity has arisen for an organised, proactive and highly motivated PCN Manager to join North Newham Primary Care Network. Working closely with the Clinical Director and PCN Board, you will lead the day-to-day operational delivery of the PCN across its three member practices. You will play a key role in translating agreed strategic priorities into effective services, driving performance improvement, and ensuring the successful delivery of PCN objectives.
This role offers an excellent opportunity for an individual with operational management, primary care, healthcare, or project coordination experience to further develop their skills within a supportive PCN environment.
The closing date for applications is 19.11.2026, however, we reserve the right to close the advert earlier due to volume of applications.
Main duties of the job
Manage the day-to-day operational delivery of North Newham PCN across its three member practices, working with the Clinical Director and PCN Board to translate agreed priorities into effective services, performance improvement, and accountable delivery. The postholder will bring relevant coordination or management experience and develop full independence in routine PCN management.
The PCN has established administrative, human resources and finance support. The postholder coordinates and quality-assures outputs from these services rather than duplicating their routine processing function.
Please refer to the JD/PS for full details of the role.
About us
Newham Health Collaborative (NHC) CIC is a GP federation representing all the GP practices within the Newham borough boundaries. This covers a population of approximately 400,000 patients. We are established as a Community Interest Company, wholly owned by our 43 GP practice members. We invest any surplus we secure into services for primary care and our patients.
Job description
Job responsibilities
- Operational coordination and delivery of PCN plan
- Contract, performance and population health programmes
- Meetings, governance and communication
- Workforce coordination and relationships
- Financial awareness and resources
- Supporting the Clinical Director and North Newham PCN Board
Person Specification
Qualifications
Essential
- Educated to degree level or able to demonstrate equivalent knowledge and experience gained through relevant operational, administrative or management roles.
- Evidence of commitment to continuous professional development.
Desirable
- Recognised qualification or training in management, leadership, project management or service improvement.
- Relevant NHS or primary care management training.
Experience
Essential
- Strong communication, relationship management and confidence engaging with clinicians, practice managers and external partners.
- Experience coordinating operational services, projects or multidisciplinary teams, with evidence of delivering work through others
Desirable
- Experience in NHS primary care, PCN operations, commissioning or health and social care partnerships.
- Experience leading service improvement, operational projects, workforce coordination or performance recovery.
- Experience working with HR, finance and administrative support teams, including interpreting budgets or workforce reports.
Skills and Abilities
Essential
- Ability to prioritise competing demands, make sound routine operational decisions and deliver to deadlines with limited supervision.
- Ability to interpret activity and performance data, produce concise reports and use Microsoft 365 and spreadsheets confidently.
- Understanding of governance, confidentiality, risk escalation and working within delegated financial and operational authority.
Desirable
- Demonstrable initiative, ownership, adaptability and practical problem-solving in changing service environments.
- Knowledge of PCN DES, ARRS, ICB commissioning, service specifications or NHS quality and governance arrangements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Newham Health Collaborative
Address
1st Floor Vicarage Lane Health Ctr
10 Vicarage Lane
Stratford
E15 4ES
United Kingdom
Employer's website
https://www.newhamhealthcollaborative.co.uk/ (Opens in a new tab)