About this role
Job Req ID: Tamasin Lennon Posting Date: 03/11/2026 Function: Business Service & Operations Location: London, Manchester, Glasgow, Newcastle Salary: Competitive + Benefits
About the role
- This is an exciting opportunity to join the Governance & Transformation team within Managed Design & Delivery, helping shape how work is governed, reported and delivered across Design & Delivery.
- You’ll support Planview adoption and consistent portfolio governance across a community of more than 1,000 Project Managers, Enterprise Architects and Solution Designers.
- In this visible, stakeholder-facing role, you’ll work with teams and leaders to improve data quality, strengthen delivery controls and embed ways of working that support better, more informed decisions.
- What you’ll be doing Drive Planview adoption by giving clear guidance and practical support to Project Managers.
- Support strategic transformation initiatives and improve ways of working across Design & Delivery.
- Manage key governance controls, including new work approvals and milestone baselining.
- Improve portfolio reporting and data quality so leaders have accurate information for decision-making.
- Implement and continuously improve PMO standards, processes and controls.
- Work with delivery teams and stakeholders to resolve governance, reporting and data quality issues.
- Support project and programme planning, reporting, milestone tracking and delivery against agreed objectives.
- Build strong relationships across the Project Management community, helping teams understand and consistently apply governance requirements.
- Essential Skills / Experience Experience in a PMO, project, programme or portfolio environment, with a good understanding of governance, planning, milestones and reporting.
- Strong communication and stakeholder management skills, with the confidence to provide clear guidance across a large delivery community.
- Strong problem-solving and data skills, with the ability to manage competing priorities and deliver work through to completion.
- Desirable Skills / Experience Experience using Planview or a similar portfolio management tool.
- Experience supporting transformation or process improvement.
- Experience working in a large, complex delivery organisation.
- Knowledge of portfolio governance and recognised project or programme management standards.
- Our Package Tailored benefits make a real difference.
- That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
- You can design the package to suit you and your lifestyle.
- Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme – 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected.
These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.