About this role
Job summary
TheroleoftheEndoscopyTeamLeaderistoensureofsmoothrunningdepartmentwhere30 thousand patients are scheduled per year. Post holder is responsible for managing a team across the 3 trust sites, lead, coordinate rota, cover annual leave and manage sickness. Post holder responsibilities will include working closely with the training leads to deliver internal, national and international endoscopytrainings. Supervisor/ team and patient coordinator responsibilities will have to work in line with response to stakeholder and JAGrequirements.
The postholdermay be required to workacrosssites to meet the service's needs. This role entails operational decision-making skills, ability to work autonomously using own initiative and within the team in the development and delivery of the diagnostic and treatment service. This role also entails providing support to the pre assessment, EROS and endoscopy administration and clinical staff.
The post holder will be expected to utilize designated operational practices within the specified endoscopy reporting systems/ GCIS/ ICS etc.This role will also include reinsuring funding states for patients from Welsh, Scotland, Northern Ireland and oversees.It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting with knowledge and evidence of medical terminology, educated to a level required to perform the role or equivalent experience.
Main duties of the job
KEY RESPONSIBILITIESo Liaise with the endoscopy department and pre assessment team to ensure thatendoscopy lists appropriately booked.o Actively monitor waiting times targets and escalate risks relating to patient pathwaysand waiting times to the lead specialist nurse, service manager and clinical manager.o Ensure management of patient activity and special requests within endoscopyservice are followed up in a timely fashion.o Oversee preparation for the next day admission patient/subject notes retrieval,prepared documents for nursing staff and tracking of patient's progress within the preassessment pathway.o Support the provision of general and basic advice to patient/subject queries andrefers clinical-related queries to Nurses/relevant staff.o Arrange regular meetings to discuss the service and address capacity and pathwayimprovements.o Assist in audit and data collection relating to the JAG/GRS
For full role responsibilities and duties please see attached Job Description and Person Specification
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Experience Essential
Ability to priorities effectively in the face of competing demands and work under pressure to strict deadlines full range of IT skills including Excel and PowerPoint
Education/ Qualifications, Knowledge & Experience, Skills, Abilities and Attributes, HEART Values Essential
1. Educated to first degree level or equivalent in Information Technology Experience in managing a team. Understanding Microsoft Access knowledge Experience of complex IT systems and their management Strong leadership, negotiation and influencing skills with the ability to motivate and engage individuals and team. Demonstrate commitment to Trust HEART values - Honesty, Equality, Accountability, Respect, and Teamwork.
Desirable
Experience of working in a Endoscopy environment Awareness of management process within the NHS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name London North West University Healthcare NHS Trust
Address St Marks and all sites
Watford Road
Harrow
HA1 3UJ
United Kingdom
Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)