About this role
Job summary
An opportunity has arisen for an experienced Team Secretary to join the Older People and Frailty Team, based at Witham Court, Lincoln. The service provides assessment and treatment for people presenting with memory difficulties and supports older adults experiencing mental health needs.
The successful candidate will provide comprehensive administrative and secretarial support to the clinical team and Team Co-ordinator, contributing to the delivery of high-quality, patient-centred care and effective communication with partner organisations.
You will have excellent communication skills, be highly competent in Microsoft Office 365, and be able to manage your own workload while working effectively under pressure within a busy mental health service. You should be a strong team player with a flexible and organised approach.
Experience in a clinical environment is desirable, and knowledge of RiO would be advantageous.
We are committed to supporting staff development through clear career pathways and internal progression opportunities. If you are looking for a varied and rewarding role and want to be part of a team making a real difference to our community, we would welcome your application.
Applicants must have the right to work in the UK - sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Main duties of the job
To provide a full and efficient secretarial service to the team, including dealing with incoming mail and the provision of minute-taking.
To respond to queries and incoming calls and emails daily, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner and seeking further information where required.
To ensure patient and staff confidentiality is maintained, adhere to Trust and national policy.
To manage one's own workload, seeking advice when required and performing routine office procedures, including typing of reports, letters and other documents; opening and distributing correspondence; dealing with outgoing post, photocopying, filing and faxing in accordance with current trust procedures. Minuting meetings and completing minutes and supervisions of band 2 admin staff.
Using word processing skills to provide typing support to the team including reports, letters, memorandums, minutes, and rotas
Clinical systems and Datix and updating these systems in a timely and accurate manner where required.
To prepare and process documentation in respect of the electronic ordering, receipting and payment of stationery and goods in accordance with Standing Financial Instructions.
To maintain healthcare records within the area of responsibility, including the accurate scanning of documents in accordance with the Trust Records Management Policy
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Get in touch today!
Person Specification
Qualifications Essential
RSA11/ III or equivalent Good standard of general education - word processing skills Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management etc NVQ 3 Diploma in Business & Administration or equivalent.
Experience Essential
Extensive amount of working in an administrative position
Desirable
Audio typing skills Knowledge of Trust database systems
Skills Essential
Demonstrate good written and verbal communication skills Use own initiative and manage time effectively. Able to demonstrate organisational skills Professional, calm telephone manner
Desirable
Minute taking
Special Requirements Essential
To be able to travel to participate in meetings and training in other parts of the county. Be flexible if required
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lincolnshire Partnership NHS Foundation Trust
Address Witham Court
Fen Lane
Lincoln
LN6 8UZ
United Kingdom
Employer's website https://www.lpft.nhs.uk/ (Opens in a new tab)