About this role
Summary The section of Adult Developmental Medicine (ADM) is seeking a reliable Medical Assistant I to be a part of the ADM group to support our clinicians providing services to patients. This person will have primarily MAI responsibilities (performing routine patient care i.e. rooming/vitals) and scheduling for ADM providers. This position will assist in the examination and treatment of patients under the direction of the physician. The work schedule is Monday - Friday, 8:00am - 5:00pm. The Medical Assistant is responsible for assisting in the delivery of health care and patient care management.
Candidate must possess a proactive, team-oriented attitude. It is the responsibility of this position to contribute to a patient centric and customer focused environment where the needs of the patients come first.
- Job Duties Direct Patient Care & Clinical Support (45%) Performs routine patient care activities, including rooming patients and obtaining vital signs.
- Documents the patient's chief complaint/reason for visit.
- Collects social history and updates patient information.
- Reconciles medications and update pharmacy information.
- Performs clinic procedures, including: Point-of-care testing (influenza, strep, pregnancy, urine dipstick).
- Ear irrigation.
- Immunizations and medication administration (IM injections).
- Nebulizer treatments.
- PPD placement.
- Pap smear setup.
- Assist providers with wound care.
- Transport patients to the Emergency Center when necessary.
- Patient Communication & Care Coordination (25%) Handles patient telephone calls.
- Processes prescription refill requests and responses.
- Manages MyChart refill requests and patient messages.
- Responds to result notes, staff messages, and patient correspondence.
- Coordinates with providers regarding clinic coverage, extended clinic hours, and lunch coverage.
- Provides handoff reports to staff when leaving before the end of the workday.
- Obtains required provider signatures and supporting documentation for forms and faxed requests.
- Medical Records & Administrative Support (20%) Scans and maintains patient medical records.
- Obtains outside laboratory results, imaging reports, hospital records, and referral documentation.
- Completes forms, requisitions, and other clinic documentation.
- Ensures patient information is accurately documented in the electronic medical record.
- Receives, reviews, and processes incoming faxes to ensure timely routing and completion.
- Clinic Operations & Inventory Management (10%) Maintains refrigerator temperature logs.
- Stocks examination rooms with supplies and forms.
- Monitors inventory levels for clinic supplies, medications, and immunizations.
- Prepares supply orders and notifies appropriate personnel before stock is depleted.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
- No experience required.
- Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
- New employees who are not currently certified must obtain certification within six months of employment.
- Current Basic Life Support (BLS) Certification through American Heart Association.
- Preferred Qualifications and Skills Ability to multi-task.
- Strong organizational skills.
- Work Authorization Requirement: This position is not eligible for visa sponsorship.
- Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
- Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.