About this role
Hourly Rate: $17.25
JOB SUMMARY
- Patrols all areas of the property; assists owner/guests with room access.
- Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Locks property entrances when required.
- Conducts daily physical hazard inspections.
- Responds to accidents, contacts EMS or administers first aid/CPR as required.
- Assists owner/guests/associates during emergency situations.
- Notifies appropriate individuals in the event of accidents, attacks, or other incidents.
- Defuses owner/guest/associate disturbances.
- Calls for outside assistance if necessary.
- Completes incident reports to document all Loss Prevention related incidents.
- Handles all interruptions and complaints.
- Resolves safety hazard situations.
- Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation.
- Reports to scenes of vehicle accidents/thefts.
- Calls for assistance using proper code responses.
- Completes a Loss Prevention shift summary/daily activity report.
- Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals.
- Conducts investigations and gathers evidence.
- Conducts interviews with relevant parties.
CORE WORK ACTIVITIES
- Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
- Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
- Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation.
- Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
- Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.
- Complies with quality assurance expectations and standards.
- Stands, sits, or walks for an extended period or for an entire work shift.
- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
- Performs other reasonable job duties as requested by Supervisors.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
SITE SPECIFIC PERKS
- Complimentary work shoes
- Complimentary water and Gatorade during summer season
- Monthly cell phone discounts
- Fitness center discounts
- Meal subscription plan discounts
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.