About this role
Job summary
An exciting opportunity has arisen for a highly organised and motivated Medical Secretary to join the Liver Medicine team at the Queen Elizabeth Hospital Birmingham.
This is a key role within a fast-paced and specialist service, providing comprehensive administrative and secretarial support to consultants and the wider multidisciplinary team. You will play an essential part in ensuring the smooth running of clinics and patient pathways, contributing directly to the delivery of high-quality patient care.
Main duties of the job The post holder will provide comprehensive administrative and secretarial support to the Liver Medicine team, ensuring the efficient management of clinical workload and patient pathways. Duties will include the timely preparation and completion of clinic letters and patient correspondence, responding to telephone queries from patients and healthcare professionals in a professional and courteous manner, and managing incoming post by opening, sorting, and directing it to the appropriate clinician. The role also involves uploading and maintaining accurate documentation within the clinical portal, ensuring records are up to date and compliant with Trust standards. The post holder will be expected to work flexibly, providing cross-cover for colleagues as required to support service continuity and maintain a high standard of patient care.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications Essential
* Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 * Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
* AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience Essential
* Experience of dealing with the Public/Customer service experience * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) * Experience of using IT systems
Desirable
* Experience of working in a busy environment * Experience of working in Healthcare
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)