About this role
Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
The post holder will be based at Royal Stoke Hospital.
The post holder is required to support the Clinical Team in the delivery of a comprehensive supplies service to the Home Dialysis Service. This will involve communicating with patients with regards their Dialysis supplies, working with the clinical team, ordering and receipting via the EFFs system and dealing with any home dialysis queries.
Main duties of the job
Good standard of education to include GCSE's/or equivalent in English and mathematics
Use hospital systems such as iPortal, CareFlow and ELFs to process, store and retrieve patient data.
Maintain a good standard of administrative practice, including accurate record-keeping and database management.
To be the first point of contact for queries relating to home dialysis supplies. The post holder will prioritise to ensure the workload is dealt with in a timely manner.
Liaise and build relationships with the medical and nursing team to contribute to the smooth running of the department.
Provide information, advice and guidance to patients, relatives and carers relating to dialysis information
To maintain good working relationships and work as an effective team member
The post holder will be required to process, transmit and store patient data using a computerised system, file paper data within the case record in a retrievable format.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description Job responsibilities
For further details, please see the job specification or call Helen Robertson on 01782 676015 for an informal chat.
Person Specification
essential Essential
Experience of Hospital Systems iportal/Careflow Experience working in a hospital setting
Desirable
Experience working with microsoft office Good standard of education
Desirable Essential
Previous experience of speaking to patients on the telephone
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospital of North Midlands NHS Trust
Address Royal Stoke Hospital
Newcastle Road
Newcastle
ST4 6QG
United Kingdom
Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)