University Hospital of North Midlands NHS Trust

nhsjobs

Senior Operations Service Manager @ University Hospital of North Midlands NHS Trust

Hanley, ST1 3RDOnsiteFull-timePosted today

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About this role

Job summary

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

North Staffordshire Combined Healthcare NHS Trust Midlands Partnership University NHS Foundation Trust University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. Staffordshire and Stoke-on-Trent Integrated Care Board

The post will form part of the Acute Care at Home Operational team, which is currently based at Smithfield One building, Hanley. Acute Care at Home is a countywide admission avoidance hospital service that provides a Community Rapid Intervention Service (CRIS) - 2hr urgent response, Virtual Wards and an Acute Visiting Service. The post is for a countywide role that is a secondment that can support the Team for 6months whilst we assess the value of having the role permanently. It gives staff the opportunity who have or are interested in a different part of the Trust that will give them additional skills, knowledge, awareness and experience

Main duties of the job

The role is pivotal in supporting the Operational Managers and Matrons in ensuring the right resources are available across the Teams, supporting in operational planning, service development opportunities, achieving performance targets and reporting and demonstrating continual improvement of high quality patient care across the services.

It would be providing countywide support so may need to work and attend meetings in other bases used by the Service

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description Job responsibilities

Communication and Relationship skills

2years experience in an Acute Trust or similar NHS setting

Project management and operational support across the key services

monitoring of performance and presenting to the senior management team

analysis and interpretation on a range of information in order to understand the services and financial and clinical performance and activity

ensuring that systems are developed to monitor Care Group and Service Lines of performance in relation to national and local standards such as the management of referrals, response levels, patient standards, clinical governance and the NHS long term plan

Incidental contact with patients

to support the service to deliver value for money and the planning of associated cost improvements and efficiencies across services

Person Specification

Qualifications Essential

Educated to degree level or relevant experience

Desirable

Diploma/Degree in Management or health related subject

Knowledge, Skills and Experience Essential

2yrs experience of working in an Acute Trust/NHS organisation in a management role Operational management skills and experience Extensive project management experience Diplomacy and ability to deal with difficult situations Leadership and team building skills Ability to work in high pressured environments and work to deadlines Excellent communication skills oral and written Ability to develop and deliver action plans in relation to NHS agendas Knowledge of business planning processes Able to positively influence to ensure effective and efficient delivery of the service

Desirable

Experience of management of change issues

Personal Qualities Essential

Positive mindset in respect of supporting organisational change; learning and continuous improvement Effective interpersonal and intrapersonal skills including a high degree of self awareness and self regulation Takes responsibility and is accountable for delivering to their agreed objectives Consistently professional, collaborative and compassionate in their approach Acts to support and enable effective teamwork Delivers work of consistent and predictable high quality Ability to travel to and work across multiple sites Shows curiosity, self discipline and perseverance

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name University Hospital of North Midlands NHS Trust

Address Smithfield One Building, Hanley

Leonard Coates Way

Hanley

ST1 3RD

United Kingdom

Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)

Skills

NHS TrustHealthcareSecondmentManagementNHS

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