About this role
At TechBiz Global, we provide recruitment services to top clients from our portfolio. We are looking for a driven Account Manager to manage and grow our client’s strategic partnerships in Spain, combining commercial account management with hands-on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high-profile accounts within a fast-growing global technology company. You will manage, develop and expand our client’s strategic accounts in spain, ensuring partners successfully implement and scale our solutions. Your mission is to improve trade-in adoption, customer experience and commercial performance at the intersection of technology, retail execution and partner relationships.
Key Responsibilities Strategic Account Management
- Manage relationships with key retail, telecom and technology partners in Spain.
- Build relationships from senior management through operational and frontline teams.
- Develop account growth plans across channels, stores and categories; lead regular business reviews.
Partner Implementation & Rollouts
- Coordinate platform integrations, operational readiness and partner launches.
- Work with product, technology and operations teams to deliver smooth implementations.
- Drive training, process changes, frontline adoption and post-launch improvements.
Commercial Performance & Growth
- Own account KPIs including trade-in volumes, attach rates, conversion, revenue and customer experience.
- Use performance data to improve pricing, customer journeys and sales effectiveness.
- Execute marketing, staff-incentive and partner-engagement initiatives to increase adoption.
- Identify upsell, cross-sell and account expansion opportunities. Cross-Functional Execution
- Bridge partner teams and client’s global commercial, product, technology and operations teams.
- Coordinate stakeholders, resolve issues and ensure timely delivery.
- Translate partner feedback into actionable product and process improvements.