About this role
Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
- At this point, Zelh is looking for a Carrier Sales Representative for one of our clients.
- In this role, you will be responsible for securing carrier capacity, negotiating freight rates, and ensuring seamless load execution from pickup to delivery.
- This is a fast-paced position ideal for someone who thrives in a dynamic sales and operations environment.
Key Responsibilities
- Source and develop capacity by building relationships with carriers.
- Negotiate competitive freight rates while protecting company margins.
- Cover customer loads by matching available carriers with shipments.
- Build and maintain a reliable carrier network.
- Ensure carriers meet customer service and compliance requirements.
- Communicate load details, pickup and delivery instructions, and expectations.
- Track shipments and proactively resolve transit issues.
- Collaborate with Account Managers and Customer Sales Representatives to secure capacity.
- Monitor market trends and lane pricing to make informed pricing decisions.
- Handle carrier onboarding and maintain accurate carrier records.
- Resolve carrier issues, detention requests, accessorial charges, and service failures.
- Maintain accurate notes and updates in the Transportation Management System (TMS).
- Ensure on-time pickup and delivery performance.
- Develop long-term relationships with key carrier partners.
- Meet daily, weekly, and monthly load coverage and margin goals.