About this role
Job summary
Fixed term/secondment for 6 months supporting the LD CAMHS team in Great Yarmouth and Waveney, the role consists of some clinical team administrator tasks combined with Management support functionality.
Tasks are varied as described in main duties of the job.
Main duties of the job
To provide accurate, prompt and efficient secretarial/administrative support primarily to the CTL / Medic within the LDCAMHS team, and clinicians within the wider team. This may include Power Point presentations, spreadsheets using Excel, including Data reports. You will need to be able to confidently raise agendas, take and process minutes in line with Trust guidelines and timescales.
You will need to be confident in dealing with the public, answering queries and calls in person, via the telephone and other media resources, ie: Microsoft Teams. Manage an efficient message system and coordinate with other team members and departments as necessary.
Provide consistent support to the Team Manager and Medic within the team, eg: arranging supervision and appraisal sessions and recording on Trust systems. Supporting with diary management and arranging appointments.
About us
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Job description
Job responsibilities
You will be part of a wider administrative team, supporting clinicians and managers within the CFYP LDCAMHS mental health service. You will respond to the needs of the locality business support service to ensure the locality can meet the requirements of the organisation.
The role incorporates elements of a Management Support Administrator and a Clinical Team Administrator, so the workload is very varied and provides opportunities to develop a myriad of skills.
You will contribute to effective communication, liaising with internal and external parties on behalf of the team; deal with correspondence, prioritising and coordinating as necessary to meet deadlines. Cover Reception, type letters, arrange appointments, complete data reports and spreadsheets, place orders for stationary, recording supervisions and sickness absence on the Trusts ESR database, and support with buildings checks as requested by the Business Support Manager. Record information on patient electronic systems as needed and any other general office duties.
Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.
Person Specification
Qualifications
Essential
- NVQ in Business Administration or equivalent
Desirable
- Pitmans/RSA in Typing or Word processing
Experience
Essential
- Ability to work under pressure and to tight deadlines
- Ability to work with colleagues across the Trust at all levels
- Ability to minute meetings
- Ability to work on your own initiative and with minimal supervision
- Experience of supporting managers, including diary management
Desirable
- Experience working in an NHS environment.
- Knowledge of NHS policies and procedures
Skills
Essential
- Excellent working knowledge of Microsoft packages, including Excel, Word, Power Point and Outlook
- Excellent communication and time management skills
- Ability to prioritise urgent work and manage your own time
- Clear, confident communication skills
- Ability to update and create Excel spreadsheets and reports
Desirable
- Audio typing
Other
Essential
- Ability to travel, as there may be a requirement to cover at other offices within the Locality at times.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Northgate Hospital
Northgate Street
Great Yarmouth
NR30 1BU
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)