About this role
Job summary
An exciting opportunity has become available for an enthusiastic and motivated admin member to join the Community ADHD Team.
The ADHD Teamprovide assessment, specialist support, treatment and care planning for service users with mental health problems such as depression and psychotic mental illness.
Excellent communication, attention to detail and interpersonal skills are essential to this very busy role. Proven ability to work to tight deadlines, ability to use Microsoft office applications and a good telephone manner.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role.
Main duties of the job
The successful applicant will be a focal point for patients booking appointments and processing referrals. Working as a team player, you will need to be highly motivated, flexible and enthusiastic with excellent organisational, communication and IT skills. You will need to meet deadlines and be able to work under pressure. You will be required to provide a comprehensive administrative and secretarial support service to the Team Manager and clinical staff within the team, accordingly. The post holder will be expected to have a caring, professional and empathic approach, whilst also maintaining boundaries and confidentiality. Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP's, Social workers, Service users, Carers and other appropriate agencies.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person Specification
Training & Qualifications Essential
GCSE Maths and English grade 4 or equivalent Working Knowledge of Microsoft Office systems
Desirable
NVQ 3 Business Administration
Experience Essential
Administrative experience preferably within a healthcare setting.
Desirable
Experience of working in a mental health service
Skills and Knowledge Essential
Aptitude for information technology
Desirable
Working experience of minute taking
Personal Qualities Essential
Able to work on own initiative. Ability to communicate at all levels in challenging situations.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust
Address Longbridge Community Health Centre
10 Park Way, Birmingham Great Park
Rubery
B45 9PL
United Kingdom
Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)