About this role
Job summary
We are recruiting for aEBME Service Supervisorwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The post holder is responsible for supporting the operational delivery of the EBME (Electro-Biomedical Engineering) service, ensuring the safe, reliable, and effective performance of medical devices across clinical departments. The role involves supervising the maintenance, repair, calibration, and lifecycle management of a wide range of medical equipment while ensuring compliance with regulatory standards, Trust policies, and safety requirements.
The position provides technical leadership to EBME engineers and technicians, allocating workloads, supporting complex fault diagnosis, and mentoring junior staff to maintain high technical standards. The post holder also manages preventative and reactive maintenance activities, investigates equipment failures and incidents, and ensures accurate documentation within the medical equipment management system.
Our Values are Include,RespectandImprove. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Working closely with clinical teams, IT departments, manufacturers, and suppliers, the role supports medical device connectivity, equipment procurement, installation, and commissioning of new technologies. The post holder contributes to service improvement initiatives, performance monitoring, and quality management processes to enhance equipment reliability, regulatory compliance, and overall EBME service delivery.
Supervise the day-to-day operational delivery of EBME services across clinical departments to ensure the safe, reliable and effective operation of medical devices.
Plan, coordinate and implement preventative maintenance (PPM) programs to achieve agreed maintenance compliance targets in line with regulatory requirements.
Ensure timely diagnosis, repair and calibration of a wide range of electrical, electronic and electromechanical medical equipment.
Manage and prioritize reactive maintenance requests and emergency equipment repairs to minimize disruption to clinical services
About us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description Job responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed informationregardingthis role.
Person Specification
Essential Essential
Degree or HNC in Clinical/ Electronics Engineering Minimum of 5 years' engineering experience working in a medical devices environment. Technical proficiency in medical device maintenance, repair, calibration, and safety testing Strong communication skills to effectively interact with clinical staff, suppliers, and team members. Organizational skills for managing equipment records, inventory, and maintenance schedules. Leadership and Team Management Skills Communication and Stakeholder Skills Medical Equipment Technology: Understanding of the principles, operation, and components of a wide range of medical devices and equipment. Lifecycle Management: Knowledge of equipment maintenance, calibration, safety checks etc. Electrical Safety: Awareness of electrical and functional safety testing protocols for medical devices. Regulatory Standards: Familiarity with UK healthcare regulations and standards including HTM 06-01, MHRA medical device alerts, IEC 62353 series, and other relevant safety guidelines. Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East and North Hertfordshire Teaching NHS Trust
Address Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
United Kingdom
Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)