About this role
Job summary
The Patient Safety Support Officer will support the delivery of the Trust's patient safety agenda, working as part of the Clinical Governance and Patient Safety Team. The postholder will assist in the coordination of patient safety incident reporting, investigation processes, and learning, ensuring compliance with the Patient Safety Incident Response Framework (PSIRF), the NHS Patient Safety Strategy and Duty of Candour regulation.The role will involve providing administrative, analytical, and project support to the Patient Safety Team, working closely with clinical and non-clinical colleagues to promote a culture of openness, learning, and continuous improvement in patient care.The role will ensure will oversee our engagement with patients, carers and families involved in patient safety incidents, ensuring they are compassionately engaged and involved in the investigation process and are complaint with Duty of Candour.
Main duties of the job
o Support patient safety incident reporting under PSIRF, including timely recording, monitoring, escalation and Datix updates.o Coordinate and administratively support patient safety investigations, learning responses and Learning from Incident and Morality Meeting processes.o Maintain accurate records of incidents, investigations, actions and outcomes across relevant systems.o Engage compassionately with patients, families and staff affected by safety incidents, providing sensitive verbal and written communication in line with Duty of Candour.o Prepare correspondence, reports, presentations and learning materials, including proofreading prior to external sharing (e.g. families, coroner, regulators).o Analyse and report incident data, identifying themes, trends and learning for governance groups and safety dashboards.o Support compliance with patient safety policies, safeguarding requirements and national standards; escalate concerns appropriately.o Act as a point of contact for patient safety queries and support delivery of training, meetings and awareness activity.o Plan and organise engagement and investigation processes, ensuring milestones are met and clear audit trails maintained.o Contribute to quality improvement activity and preparation for inspections and external reporting (e.g. CQC).o Support policy implementation and continuous improvement in patient safety, engagement and communication practices.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job description Job responsibilities
Manage information, financial and people responsibilities as delegated, maintaining confidentiality, data protection and governance standards.
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.All our information is available in accessible formats. Please contact the Recruitment team [email protected] to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
Person Specification
Experience Essential
Working knowledge and experience of administrative management and delivery Sound knowledge and experience of using office based IT systems to support admin and project management functions. Advanced knowledge of a range of software including Word, PowerPoint, Excel, Microsoft Project Experience of complex diary management/management and facilitation of large scale and complex meetings. Experience of developing and maintaining effective and efficient office systems
Qualifications Essential
Educated to degree level in relevant subject (e.g. Business Administration) or equivalent level of experience of working at a similar level in specialist area such as senior administration.
Values Desirable
Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue. Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help. Tell us about a time when you showed someone kindness or understanding.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leeds and York Partnership NHS Foundation Trust
Address St Mary's House
Leeds
LS7 3JX
United Kingdom
Employer's website https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)