About this role
Job summary Wye Valley NHS Trust is seeking a Dispensary Manager Pharmacy Technician to provide professional and operational leadership within the Acute Hospital setting. This key role involves responsibility for the day-to-day management and effective delivery of a safe, accurate and efficient dispensary service, supporting medicines optimisation and continuous service improvement in line with NHS and Trust objectives. Working closely with pharmacy colleagues and multidisciplinary teams, you will lead, develop and support dispensary staff, oversee workforce planning and performance, manage complex operational issues, and contribute to Pharmacy Board reporting and service development. You will undertake final accuracy checking as an Accredited Checking Technician (ACT), ensure compliance with legal, professional and governance standards (including Controlled Drugs), and use performance data and quality improvement methods to drive efficiency and patient safety. We are looking for a Pharmacy Technician with significant acute hospital experience, proven people management skills, strong clinical and operational knowledge, and a commitment to compassionate leadership and excellence in patient care.
Main duties of the job
MAIN FUNCTIONS OF THE JOB
o To act as the operational lead for the Dispensary, with responsibility for the day-to-day management and effective delivery of Dispensary services.
o To ensure the provision of a safe, accurate, efficient and cost-effective Dispensary service in line with Trust objectives, NHS service improvement principles and modernisation initiatives.
o To provide visible operational leadership to the Dispensary team, promoting a positive, supportive and inclusive working culture.
o To manage workforce deployment and service continuity during unplanned events, escalating risks and issues appropriately and supporting the resolution of complex operational challenges.
o To contribute to the development, review and implementation of local policies, procedures and standard operating procedures in line with GPhC and Royal Pharmaceutical Society standards and Trust governance requirements recognising impact on wider clinical services.
o To manage the performance, conduct and development of dispensary staff, including Pharmacy Technicians, Assistants and operational oversight of Pharmacists working within the Dispensary (while recognising professional accountability frameworks).
About us About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Job description Job responsibilities
To view role requirements and role responsibilities in full, please view the Job description and person specification attached to this vacancy in the supporting documents.
Person Specification
Qualifications Essential
Current registration as a Pharmacy Technician with the General Pharmaceutical Council Current nationally recognised Accredited Checking Technician (ACT) Qualification (Level 3) Management Qualification to level 5 (or be willing to towards this) and equivalent experience Evidence of Continuous Professional Development (CPD)
Desirable
Completion of QSIR qualification at any level but willing to work towards Practitioner Level
Skills Essential
Able to communicate effectively verbally, written and by presentation with patients and staff at all levels including at executive, regional and national level Able to deliver to targets and deadlines To have excellent IT and keyboard skills and a working knowledge of pharmacy systems, reporting and presenting software Knowledge and understanding of common Trust HR policies and procedures and the ability to implement them consistently and effectively Excellent all round clinical and procedural knowledge of Pharmacy practice in secondary care Ability to interpret data and use analytical skills to present KPI reports to Pharmacy Board and during regional and national benchmarking exercises
Experience Essential
Significant experience in an Acute Hospital Pharmacy setting Proven management role with experience of managing staff and a service Experience of conflict resolution and reaching a satisfactory outcome Experience of carrying out audits on services
Desirable
Experience of change management
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Wye Valley NHS Trust
Address Hereford County Hospital
Stonebow Road
Hereford
HR1 2ER
Employer's website https://www.wyevalley.nhs.uk/ (Opens in a new tab)