About this role
Utilities One Group is a US-based company driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider, we support the telecom, power, water, renewable energy, and data center sectors through high-quality services and specialized consulting. Our greatest strength is our people, whose expertise, collaboration, and integrity help deliver meaningful results and lasting impact.
We are looking for a skilled and proactive Part-Time IT Support Specialist to support the day-to-day IT operations of our office in Gurugram, Sector 61. Employment Type: Part-Time. Work Schedule: 5:00pm - 10:00pm (IST) – Fully on Site (No Hybrid, No WFH). Location: EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011.
- Technical Support: Provide on-site IT support, troubleshooting hardware, software, and connectivity issues.
- Workstation Setup & Maintenance : Set up employee workstations, install and maintain Windows 10/11 devices, and configure hardware, peripherals, drivers, and BIOS/UEFI settings.
- Microsoft 365 Administration : Manage user accounts, licenses, and troubleshoot Microsoft 365 applications, including Outlook, Teams, and Entra ID.
- Device Management : Support device enrollment, compliance, and application deployment through Microsoft Intune and Windows Autopilot.
- Network Support : Troubleshoot LAN, Wi-Fi, VPN, and firewall issues, and maintain network cabling and patch panels.
- IT Infrastructure Maintenance : Monitor and maintain server room equipment, including racks, UPS systems, cooling, power connections, and cabling.
- IT Asset Management : Maintain accurate IT inventory records, track equipment assignments, and document hardware changes.
- Remote IT Coordination & Reporting : Coordinate with the remote IT team, follow technical instructions, and provide updates on IT issues and resolutions.